Netmining - Client Services Manager, Mobile Ad Operations

As a Client Services Manager (Mobile), you will collaborate with other internal teams to drive clients’ overall business goals by providing clear, actionable recommendations and best practices. From campaign set-up and optimization to troubleshooting issues, you will be the day-to-day point of contact, while mobilizing internal resources as necessary.

Netmining is a leading provider of programmatic data-driven targeting solutions designed to help marketers understand and reach their audiences online. We combine our own unique blend of audience planning, targeting, bidding and optimization capabilities to deliver exceptional campaign performance. Our Audience Scoring Engine translates data into real-time customer intelligence that yields high performing and highly relevant online advertising, targeted to your customer. With the challenge of fragmented consumer media habits, Netmining’s cross-device targeting and attribution allows marketers to find their high-value consumers wherever they are across all screens of engagement.

• Manage mobile campaigns for top brands, including set-up, launch and optimizations
• Become an expert at using the proprietary mobile platform and forecasting tools
• Provide optimization recommendations and customized solutions to clients
• Analyze and effectively communicate client program results vs. goals, based on inventory performance and reporting data, and grow accounts over time
• Lead regular status meetings and contribute to quarterly/annual business reviews
• Responsible for reaching and exceeding team revenue goals
• Participate in establishing best practices and educate internal teams about the product
• Escalate, track and resolve complex technical, operational, and business problems

Experience and Skills:

• At least 1 year of client-facing or ad operations experience in digital advertising
• Understanding of digital advertising a must (KPIs, account onboarding and set-up, pricing models, inventory management, report reconciliation, etc.)
• Previous experience in mobile, social, or video preferable
• Experience with ad servers, bid managers, or DSPs
• Excellent written and verbal communication skills
• Proactive, results-oriented thinker with high energy and positive attitude
• Extremely detail oriented
• A bachelor’s degree