Austin, TX

Jan Swartz

Princess Cruises President

Jan Swartz is president of Princess Cruises, the third largest cruise line in the world (based on capacity). Princess Cruises is part of Carnival Corporation & plc, the world’s largest leisure travel company. In December 2016 she was promoted to the role of group president of Princess Cruises and Carnival Australia, responsible for shared services for Carnival Corporation. Also added to her portfolio is executive oversight of P&O Cruises Australia brand. For Princess Cruises, she leads a global cruise and tour company, comprised of a fleet of 17 modern ships that serve 2 million guests annually. As the world’s largest international premium cruise brand, Princess employs more than 28,000 people and operates in more than 60 countries. Jan leads the brand and fleet operations team that will launch Ocean Medallion Class™– a more personal, immersive, simple and seamless cruise experience made possible by Carnival Corporation’s recently announced Ocean Medallion™, a wearable device powered by a first-of-its-kind interactive technology platform enabling enhanced services and personalized experiences for guests. Swartz was appointed president in November 2013, after more than 15 years working with the cruise line. Prior to this, she served as executive vice president overseeing the line’s sales, marketing and customer service operations, a position she held since 2009. Swartz holds a Master of Business Administration degree from Harvard Business School and earned a Bachelor of Arts degree in Economics and English from the University of Virginia.

Meet Jan at:

IoT And The Shoppertainment Era
Date/Time: 2:00 PM After a decade of being beaten down by online alternatives, brick and mortar retail is poised to bring the Internet into stores to serve and even entertain customers in new ways. Shelves will  know who is perusing them. Signage will update in real time and tag could sport personalized pricing. Carts will read your shopping lists to optimize your aisle crawl. Smart mirrors will let shoppers virtually try on clothing. Sensors everywhere and machine learning will keep your local stores stocked with just what you now. Can the Internet of Things save retail…and even make shopping more fun?

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