Allan DibMediaCom Senior Partner, Group Director Insights
Allan has almost 20 years of experience, gained in the US and abroad, as a marketing and market research professional. Allan works with clients to develop innovative, client-objective-driven insights for understanding media, consumers and brands. His first started with digital properties in 1995 in Australia.
Meet Allan at:
Panel: CRM, Retargeting And The Next Wave of Customer Dialogue
Date/Time: 3:15 PM
As offline data merge with online data, companies are realizing new opportunities for cultivating real conversations with their customers across channels. At the input level, from loyalty programs to deeper profiling, brands can find new ways to know their customers better and model their future behaviors more accurately. But the outputs are changing as well. With social platforms and mobile devices, companies can find ways to bring real utility to their users that go far beyond the tried and true email blasts, special offers and banner retargeting. The old adage still applies: your current customer is also your best future customer. But how are marketers leveraging the newest tools of data collection and interactive communication to craft real conversations with their loyal base?← Back to speaker list