Welcome | View My Profile | Sign Out
MediaPost Home About MediaPost Privacy/Terms Media Kit Sitemap
Publications Home News
Online Media Daily Media Daily News Marketing Daily Mobile Marketing Daily Search Marketing Daily
Daily Feed> Email Daily Feed> Video Daily Feed> Social
Online Blogs
Online Spin Email Insider Search Insider Behavioral Insider Online Publishing Insider Mobile Insider Video Insider Gaming Insider Performance Insider Metrics Insider Social Media Insider Just An Online Minute Daily Online Examiner Raw Blog
Media Blogs
Research Brief Diane Mermigas:On Media TV Watch TV Board Magazine Rack Media Creativity Notes From the Digital Frontier Digital Outsider Mad Blog Red White and Blog
Marketing Blogs
Engage:Hispanics Engage:Kids 6-11 Engage:Moms Engage:Boomers Engage:Gen Y Engage:Teens Marketing:Green Marketing:Sports
Magazines
OMMA Magazine Media Magazine
Subscribe
Feedback Loop RSS Feeds Archives Subscribe
Feb 24 OMMA Metrics Measurement (NYC) Feb 25 OMMA Behavioral (NYC) Mar 17 OMMA Global (San Francisco) Apr 14 Search Insider Summit (FL) Apr 18 Email Insider Summit (FL) Apr 27 Outfront Conference (NYC) May 12 OMMA Mobile (NYC) May 13 Digital Out-of-Home Awards (NYC) Jun 15 OMMA Video Jun 16 OMMA Publish (NYC) Jun 17 OMMA Social (NYC)
Recently Concluded Events
Jan 26 OMMA Social (San Francisco) Jan 25 OMMA Performance (SF) Jan 12 MEDIA Agency of the Year 2009 (NYC) Jan 11 OMMA Agency of the Year 2009 (NYC) Dec 6 Email Insider Summit (Utah) Dec 2 Search Insider Summit (Utah) Nov 3 OMMA Adnets (NYC) Oct 30 OMMA Video (LA) Oct 29 OMMA Mobile (LA) Oct 29 OMMA Mobile & Video (LA)
All MediaPost/OMMA Events Event Blogging Past Event Videos
Industry Events Calendar
2010 Digital Out-of-Home Awards
2010 MEDIA Agency of the Year 2009 2010 OMMA Agency of the Year 2009 2009 Creative Media Awards 2009 OMMA Awards 2009 Digital Out-of-Home Awards 2009 Media Agency of the Year
All Awards
Employment Situations Wanted Services Offered Post a Job
Briefs Reports Online
MediaPost Directories
Mobile Insiders Group
People Finder Edit My Profile View My Profile My Contacts My Calendar
HOME • MANAGE SUBSCRIPTIONS • MEDIA KIT
Online Video In The Automotive Shopping Experience
by Eric Franchi, Monday, June 1, 2009, 3:30 PM

SHARE

TOOLS

RELATED ARTICLES
TAGS:  Video

MOST READ

In the wake of Chrysler's and General Motors' bankruptcy announcements, I have found myself thinking about the automotive industry more than usual lately.  These restructurings will have massive reverberations across not only the automakers themselves, but dealers, suppliers and many other significant pockets of the global economy. including our own industry.  Here's hoping that all of those affected come out of this stronger than ever.

The automotive makers were early adopters of online video, from adding functionality to their Web sites to leveraging in-stream advertising.  In fact, some of the best video executions out there are from the auto makers.  Examples include the Hyundai Genesis Coupe and Audi A5 microsites -- truly excellent work. 

Recent research confirms that the automakers' investments in online video are the right decision.  As reported last week by fellow MediaPost writer Laurie Sullivan, a Google-sponsored study "reveals that 83% of new vehicle buyers visit video focused Web sites prior to purchasing a car. This means 31% viewed videos on brand, product or company sites; 24% on auto-specific Web sites, 11% on YouTube; 7%, Yahoo Video; 7%, news sites; 6%, MSN Video; 4%, MySpace; 3%, Facebook; 3%, AOL Video; and 3%, other."

These numbers reveal several important things that automakers -- and those online media buyers and sellers that support them -- should keep in mind regarding online video:

Don't skimp on production.  A full one-third of auto shoppers watch the video content on the product site.  This is a massive opportunity to provide them with not only original and exciting content -- as in the Genesis example -- but other videos that highlight key benefits such as safety and technology, in a far more effective format than text or static images.

Follow the audience. While auto-specific sites have video content that is aimed at the enthusiast, a full quarter of the audience is in the market for a vehicle.  While highly targeted in-stream placements on these sites command a premium, the audience quality is certainly there.  An innovative way to extend the efficiency of these placements is to leverage retargeting.  Assuming there are companion banners in place to drop cookies, retargeting those users across the auto site's extended network or across the broader Web is a highly effective strategy.

Investigate the broader video opportunity. Brand and auto-specific sites only make up slightly more than half of the automotive shopper's online experience.  Creating a presence on YouTube and other video destinations will help round out the plan.

In an era of marketing budget scrutiny, the best part about the above is that only one requires paid media.  Investing in creative video ideas will pay dividends when the well-researched shopper enters the dealer floor.

24 people recommend this article. 

6 comments on "Online Video In The Automotive Shopping Experience"

  1. Peter Contardo from Endavo Media
    commented on: June 02, 2009 at 7:23 PM
    Great insights! We’ve seen a lot of interest in online video from auto-specific websites lately. The opportunity, however, is not limited only to content produced and distributed by automakers. There are thousands of car enthusiasts out there that are shooting videos and uploading them to YouTube or other free video sharing sites. Automakers and auto-specific websites should think about allowing user-generated uploads and using that opportunity to create dynamic online communities around their brands and products. http://endavomediablog.typepad.com/

  2. gary milner from Lenovo
    commented on: June 01, 2009 at 8:32 PM
    About time the car dealers reduced the excessive inventory in the lots and used video more often to sell cars. They could drive out a lot of cost if they moved to an order model rather than must have now model.

  3. Pinaki Saha from Me!Box Media Inc.
    commented on: June 01, 2009 at 4:57 PM
    I have seen some great flash movies about car features in Toyota and Honda sites. These companies are innovating fast to engage the user in learning more and mind-committing before even walking through the dealer's doors. However, these brand sponsored content are aimed at only brand specific experiences. The new growth will be in cross-brand content where consumers can interactively engage in comparing features, designs, and prices to get a holistic experience on the same platform. Soon videos not just tell stories about the product but give intelligent analysis with competitive promotions and incentives.

    We will see more third-party (edmunds likes) entities creating different frameworks to engage their visitors through videos that expand across brands, dealers, and lenders. The challenge though will be in integrating these experiences across multitude of usability metrics and then allowing vendors to contribute properties and collect data from an uniform and standardized interface.

    We at Me!Box Media have integrated some critical pieces of usability where experiences can be hosted from a single point of entry and vendors can control the dimensions of engagement of their customers by managing the volume, nature, and depth of web artifacts that associate with the car videos.

    It's a challenging proposition but the opportunities are boundless.

    http://twitter.com/pinakis http://meboxmedia.com

  4. Keith Pape from Keith Pape
    commented on: June 01, 2009 at 4:06 PM
    as always eric, timely, insightful and true!

  5. Ann Betts from FetchBack
    commented on: June 01, 2009 at 4:06 PM
    Glad that you added the use of Retargeting as a way to stay in front of customers online. At FetchBack, we work with a number of automotive groups, and we've seen great success from their campaigns.

    Those in the market for a new car will be comparison shopping on the web - looking for as much information as they can possibly get (both positive and negative) before making such a large, important purchase. It is imperative for the dealer / manufacturer to stay top of mind.

  6. vedinteractive . from .
    commented on: June 01, 2009 at 3:43 PM
    Online video can be a great tool if used effectively. The auto industry can greatly benefit from it. As a consumer I am interested in features/look of the car I am interested in and dont have the time to waste for unnecessary add ons. Give me the stuff straight on-tell me what I dont see in a 2d image of a car and entice me to buy it. Make me aware of features that I didnt know, show me how they work and help me to make my mind. All this can be done with online video. As your article mentions, enhance the production of videos to show what is not available in images which is the main reason advertisers should be using video

    http://twitter.com/vedinteractive

Leave a Comment

You must be signed in to comment. Sign In

Do you have strong opinions and inside knowledge about the topic of this article -- and do you want to share your insights, observations and points of view regularly with the readers of MediaPost? To be considered as a MediaPost contributing writer, please send pertinent info about your credentials, plus several column ideas and one example of your writing on the topic, to pfine@mediapost.com. Please see our editorial guidelines here first.

ERIC FRANCHI
  • Eric Franchi is senior vice president of business development at Undertone Networks. Contact him here.


AUTHORS

ARCHIVES

RECENT VIDEOS
Recent Video Insider Articles
10 Ways To Better Use In-Stream Advertising    
n 2009 the IAB led the charge to develop standards and infrastructure to coax adoption and...
Why The Anti-ROI Bloggers Are Wrong About Video   
If you've been paying attention to the big marketing blogs over the past several months, you...
Will Online Video's Ad Revenue Ever Surpass Search Advertising's ?   
Ever since Google launched text ads and adopted the pay-per-click model, search revenue paved the way...
Rewriting Apple's History   
As Mark Twain put it, "Very few things happen at the right time, and the rest...
VAST 2.0 To Bring Order -- But Not The Kind We Might Think   
The legacy of friction that existed during the first frontier of online video may have been...
Connected Devices Push TV Everywhere Initiatives Forward   
Connected devices -- which include smartphones, home entertainment consoles like the Xbox 360, and now Apple's...
We Just Can't Boil The Video Ocean   
I tend to lump video viewership into traditional "offline" and "online" buckets. My rule of thumb...
2010: Early Momentum For Paid Video Models   
With 2010 just beginning, there are several interesting themes emerging within the media space. One is...
For Whom The Video Tolls: Um, Actually, It's All Of Us   
In the 30-plus years that I've been covering the video marketplace, I don't think I've ever...
Flash: The Death Of HTML   
Quick question for all you power-marketers out there: Is Flash any good for SEO? If you...
>> Video Insider Archives 
ABOUT MEDIAPOST • MASTHEAD • MEDIA KIT • RSS FEEDS • PRIVACY/TERMS & CONDITIONS
©2010 MediaPost Communications. All rights reserved.
1140 Broadway, 4th Floor, New York, NY 10001
tel. 212-204-2000, fax 212-204-2038, feedback@mediapost.com