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Brilliant But Cancelled: The Long Tail In Action
by Cory Treffiletti, Wednesday, July 5, 2006, 11:30 AM

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The concept of the long tail is one that I find fascinating not only because of its applications to marketing, but also because of the speed at which it is being adopted by the publishers and content creators utilizing the Web today.

One example of this is the Web site Brilliant But Cancelled. For years we've seen interesting TV shows, and not-so-interesting TV shows, come and go. Some have been resurrected by passionate fans (like "Family Guy"), while others were witty and intelligent but never received enough attention from the networks because they were too witty and intelligent for the general audience (like "Arrested Development"). In both situations it required much action from fans to generate buzz enough to either bring the show back or distributed in some other fashion.

That was the old world, now comes the new world.

Brilliant But Cancelled (BBC) is such a simple idea but one whose time has come. With broadband penetration reaching critical mass and more people watching the smaller screen for quality video content, an outlet such as BBC makes sense. The site takes shows that were cancelled and gives them an outlet for an audience. It also takes shows that were never aired and provides them with an outlet for an audience. BBC becomes a testing ground for new programs and new concepts, guaranteeing that no programming goes to waste.

I can even foresee the day when the networks (or whatever they will morph into over the next few years) will air pilots of programs online to see if there's an adequate audience before airing the show on "live" TV. Before a show goes into the regular programming schedule, air it online for a few weeks and see if there's a buzz! No pilot will go to waste--and what better focus group to tell you about a show than the actual audience?

The application of the long-tail concept is such that any program will have an audience; it's just that the audience may not be large enough to warrant the prime-time programming opportunity. Airing programs online allows you to reach the intended audience while not creating any missed opportunities for advertisers within larger-reach shows. A show like "The Jake Effect" starring Jason Bateman can reach an audience, even though the show was never aired. If the audience is passionate enough, the show can be shot for the Web and advertisers can find access to their niche audience in an environment that's inherently interactive and highly engaged. There's an audience for everything, you just need to know where to look, or let them come and find you.

The term "long tail" has been around only a short while, but the concept has been around for far longer, with an impact that will be felt for many years to come. Technology enables narrowcasting, and the long tail encourages it. I can hardly wait to see what happens next!

12 comments on "Brilliant But Cancelled: The Long Tail In Action"

  1. Marc Tyler from YAHOO
    commented on: July 27, 2006 at 3:46 PM
    A great example of Networks testing the waters through an online outlet was NBC's launch of the show Conviction through iTunes. NBC offered users to download the first episode for free even before it aired on Television. The result was positive enough that the network followed up by launching the remaining episodes of the pilot season.

  2. Mike Levin from Connors Communications
    commented on: July 08, 2006 at 12:53 PM
    > My question is, for how long can computer broadband and digital/HD television run parallel without crossing paths?

    Precisely as long as it taks IPv6 to penetrate, because then there will be much less difference between the Internet and true broadcasting, through IP-multicasting. Bandwidth effectively becomes a non-issue, and our Internet connections start working a lot more like our Cable TV connections.

  3. Palani Balasundaram from Xerago
    commented on: July 06, 2006 at 7:52 AM
    It is true. In India, we are working out a similar concept, where students of visual communications and film making would be in a position to showcase their talent. Infact one of my own series for which i had shot 8 episodes was not aired because of management change.So that was the starting point for this idea. Very soon you should have the site up and running... http://www.buckleupnow.com

  4. Tom Oneill from eNetBanner
    commented on: July 05, 2006 at 6:45 PM
    BBC is a fantastic idea. It would allow the Networks to further monetize discontinued shows. This would probably put deflationary pressure on the cost of pilots, and introducing new shows. At the same time, it would allow promising shows that did not have critical mass in viewer support, a second chance, to drum up the buzz or interest necessary to keep it alive. And, that's just for the Networks. For the viewers, it would allow us to get more of what we love. Entertainment ... ain't it grand? Tom Oneill www.affiliateer.com

  5. Sean Mulholland from JWT Specialized Communication
    commented on: July 05, 2006 at 2:19 PM
    BBCd is a great start, as is the idea of online pilots and TV & Online channels crossing paths, but I get a sense that we're getting ahead of ourselves a bit. Yes, broadband is penetrating farther than ever, but it's still a YouTube world, i.e. cheap, grainy snippets that are great for dorm rooms and killing time here and there, but nowhere near the level of good TV or a movie. What we need to really sway the masses is super-band (for lack of a better term). Right now most people are around 768Kbps-1.5Mbps, and even at its best the quality is below that of a VHS tape when you stretch the video window beyond 3".

    When you've just plunked down $3000 on a 50" TV you're going to want to be looking at HDTV, not streaming video. As an example, a few years ago I did all my video watching on my computer, and perfectly fit the Gen Y stereotype of a video downloading (BitTorrent) and viewing on my computer type of guy. I even hooked up my computer to my TV once in a while to watch my downloads on a bigger screen. Now I've developed my career and have an HDTV and nice home theater, satellite TV, DVR, etc. I spend 12 hours a day in front of a PC, but guess where I watch video now?

    --Sean

  6. Phil Huxford from Intagio Media Services
    commented on: July 05, 2006 at 1:58 PM
    The future is far too opaque for anyone to see just how deeply technological convergence will go, Cory's article certainly illustrates how fine a tip of the iceberg we're looking at. If Gen-Y+ is a generation of numerous and instantaneous entertainment choices, it seems plausible that we'll drive companies to ensure that they provide us with the entertainment choices we want. Big networks and media companies are definitely taking note, and at least attempting to converge the online experience with their entertainment, evidence of which was provided by some of the networks at the latest "upfront season." Some networks dedicated a longer portion of their pitch to how online interaction will/can affect the media consumption of marquee programming's sponsors. I think its only a matter of time until we start seeing commercially viable entertainment distributed via the internet, and primarily because most advertisers will pay a premium if returns are easy to track, and they can interact directly with their audience.

  7. ryan hoercher from ndftbk
    commented on: July 05, 2006 at 1:23 PM
    Broadband is clearly changing the way we consume media. My question is, for how long can computer broadband and digital/HD television run parallel without crossing paths? Eventually, we'll have so much bandwith that every conceivable program will be represented as long as it can be made. The conflation of digital video technology between these two mediums is eventually going to turn this all into one industry. Not much other than the residual and antiquated paradigms associated with the medium remain. The real challenge is that computer users are accustom to being able to enjoy media without intrusion or with very selective instrusion of advertising forces. However in the case of television, advertisers pay for the production costs. How can advertisers effectively market to computer users that consume television programs with their existing paradigms?

    Tangentally, Traditional Broadcast venues have already used the digital to bring down production and overhead costs with some efficacy and resistance, see KRON4 VJ Style Newcasting.

  8. Bill Bucolo from WFB
    commented on: July 05, 2006 at 12:34 PM
    Brilliant But Cancelled is a great idea, but since so much that is brilliant comes from the British Broadcasting Corporation, who have been around a lot longer, I think it fair to leave the BBC moniker to them.

    Maybe the other guys can be BBCd.

  9. Jen Canestraro from WCSN
    commented on: July 05, 2006 at 12:30 PM
    I love this.

    You should see what we are doing at WCSN.com - the sports that everyone loves at the Olympics are finding an audience online via broadband. We cover 20+ sports and find zealots for all of our sports 365 days a year - not just during the Olympics. The networks ignore most of these sports but that doesn't make them any less popular with the fans.

  10. Richard Layman from Cultural Marketing Consultant
    commented on: July 05, 2006 at 12:25 PM
    Well, the link doesn't work, which is one downside already in terms of shifting such viewing to the web. The problem with atomization of market segments is that the number of viewers doesn't make sense given the cost of production, at least at the production value levels we are accustomed to. I would have paid a couple dollars/week to watch "EZ Streets." I still would today. But "91 Reality TV Shows" as it says in the non-working clickable button on the Bravo website? Nope.

  11. James Windrow from Canyon Ranch
    commented on: July 05, 2006 at 12:23 PM
    Would have been nice if you had explained what the "long tail" concept is instead of assuming everyone knows. Your example unfortunately gave no real concrete understanding to the term.

  12. Mike Levin from Connors Communications
    commented on: July 05, 2006 at 12:16 PM
    Well, technology has already created a pure long tail marketing tool called HitTail. It's not so much about products in the long tail, like brilliant TV, as it is about reaching your long tail audience.

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CORY TREFFILETTI
  • Cory is president and managing partner for Catalyst SF. Contact him here.


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