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HOME • MANAGE SUBSCRIPTIONS • MEDIA KIT
YouTube: The Addictive, Must-Play Game
by Max Kalehoff, Friday, December 1, 2006, 11:45 AM

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YouTube is a terribly addictive game. Well, not exactly. Technically, it’s a video-syndication platform, comment-enabled content database, a raging video-sharing portal and, most important, a very satisfying way to channel-surf and find niche programming you really want to watch.

But after revisiting a column I wrote back in June at the Supernova confab on disruptive technologies, I realized that YouTube’s popularity is thriving, at least in part, through its ability to nail the sweet spot of so-called “game mechanics.”

Ami Jo Kim, creative director at ShuffleBrain and holder of a Ph.D. in behavioral neuroscience, noted at Supernova how successful games shape our behavior by engaging us in “flow,” which is achieved through an optimum balance of challenge and skill. As humans, we need appropriate levels of challenge as our skills increase. The ability to match these two components is what makes good teachers good and great games work.

Kim suggests “game mechanics” as a framework to create services that are more fun, compelling and addictive. Boy, it seems incredibly obvious now: As YouTube’s popularity has skyrocketed, so has its alignment with these five key elements of game mechanics:

1. Collecting. The most successful games involve the collection of items like artifacts or tools. The human drive to show off collections is what drives addiction and convincing experiences. Over at YouTube, collecting occurs in numerous ways, such as uploading videos, and creating favorites and playlists.

2. Points. Points are the second critical component, because people will continue a certain behavior to gain more points. Points could include, for example, page views and eBay ratings. Points can demonstrate a game’s value, create a social experience, define achievement levels and punctuate the experience. Points make it hard to stop playing. And if you’re a video uploader on YouTube, a high number of views, comments and e-mail-forwards are gold!

3. Feedback. The next key aspect is feedback on how you’re doing, whether auditory, visual, or other. Feedback draws attention, accelerates mastery, increases enjoyment and induces flow. In terms of feedback on YouTube, viewing and sharing metrics are key, but so is the passionate, colorful commentary that follows. Even seeing your own video on the micro screen, knowing it’s discoverable by millions, is an important form of visual and auditory feedback.

4. Exchanges. Next are explicit or implicit exchanges, or interactions, such as trading or gifting. Successful interactions feel like a conversation and also induce flow and foster a compelling experience. Again, YouTube is a human-empowered recommendation machine, and to give a recommendation, in any way, is a gift among video viewers and creators.

5. Customization. Finally, customization increases investment and creates barriers to leaving. The greater the investment, the harder it is to exit. If you’re a video creator, your ultimate investment is your videos that YouTube hosts, followed by the audience and all the personalized functionality and data in YouTube’s personalized accounts. These include subscriptions and subscriber stats, groups, messaging, friends and contacts, channel settings and general preferences settings.

So, is YouTube an addictive game? Regardless, millions of people, including me, are hooked on its flow. It makes you wonder: will game mechanics eventually become more embedded in all video? Without a doubt, there are similar characteristics converging with TiVo, another service that its users, ahem, fans, swear by. Same for the video iPod.

What do you think?

 

 

 

 

1 person recommends this article. 

4 comments on "YouTube: The Addictive, Must-Play Game"

  1. Jim Greer from Kongregate
    commented on: December 01, 2006 at 8:28 PM
    I agree, though I think they could do even more with this. We've taken a lot of Amy Jo Kim's observations to heart in the design of Kongregate (http://kongregate.com). You can think of us as sort of like YouTube for Flash games, with a lot of XBox Live thrown in (chat, points, achievements, friends, etc).

    We just launched a private alpha around 6 weeks ago and will be opening to the public soon. If you want to take a peek you can sign up for an invitation on our home page...

  2. Maianne Paskowski from Crain Comm.
    commented on: December 01, 2006 at 5:36 PM
    Love YouTube, very browser friendly, especially to Mozilla Firefox users like me.

  3. Mike Patterson from WIP, Inc.
    commented on: December 01, 2006 at 12:33 PM
    Genius! Genius observations and breakdown of what makes games and YouTube in particular appealing and addictive. I'm going to have to use some of this in my OWN product development...thanks for this!

  4. Walter Graff from Bluesky Media
    commented on: December 01, 2006 at 12:30 PM
    I think...maybe you have a bit too much time on your hands. :)

    Walter Graff bluesky-web.com

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Do you have strong opinions and inside knowledge about the topic of this article -- and do you want to share your insights, observations and points of view regularly with the readers of MediaPost? To be considered as a MediaPost contributing writer, please send pertinent info about your credentials, plus several column ideas and one example of your writing on the topic, to pfine@mediapost.com. Please see our editorial guidelines here first.

MAX KALEHOFF
  • Max Kalehoff is vice president of marketing for Clickable, a search-marketing solution for small and mid-size businesses. He also writes AttentionMax.com


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