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HOME • MANAGE SUBSCRIPTIONS • MEDIA KIT
SEM's Seven-Year Itch, Part One
by Gord Hotchkiss, Thursday, January 11, 2007, 10:30 AM

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There's been a lot of speculation lately about the future of Matt Cutts. A few of Cutts' posts and a recent interview have dropped the odd hint that the world of Google and the world of Mr. Cutts may not always be one and the same. While this is certainly noteworthy on many levels, it's only one symptom of a much bigger issue, and one that will change the search landscape dramatically.

The fact is, those of us in the search space who have been doing it for a while (in my case, dabbling for 11 years, dedicated for eight now) are getting tired. We're becoming burnt-out. As exciting as the ride has been since 2000, we're beginning to realize that there is a life beyond search, or at least, the seat that we're currently sitting in. There are a number of individual issues emerging that signal a significant change coming, and the time is now. We are succumbing to our own version of the 7-Year Itch.

A Case of Google-itis

First, let's look at what will be happening with the engines themselves:

Google was recently recognized by Fortune as the best place in America to work. Tales of perks beyond the imagination of most poor working stiffs emerged from the Mountain View Shangri-La. Those of us who have visited the Google campus knew about a lot of these, but you could hear the rest of America's jaw drop. Oh my God, they said collectively, what a place to work!

Well, yes... and no. The things that make Google great also make it a meat grinder. When you sign your life over at Google, you're entering yourself in a sprint without a defined finish line, against thousands of other people determined and capable of getting there first. That's okay when you're young (as everyone at Google is), but at some point, life edges in on the dream. People get married, people have babies, parents age and require care. Somehow, a $500 subsidy for take-out food or on-site dry cleaning can't make the realities of that life go away. There's no rule saying you have to work zillions of hours at Google, but when everyone else is doing it, especially the two founders, are you the one that's going to slow down? Either you keep racing, or you drop out. There's little middle ground here.

Meet Gord Hotchkiss at Search Insider Summit Utah!
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And My Option is...?

Combine that with the fact that most of Google's old guard are sitting on stock options that make them multimillionaires. Matt's a wonderful guy and I'd like to count him as one of the friends I've made in the industry, but it's got to be tough to motivate yourself everyday to put in the hours it takes to be Matt Cutts when there's the substantial carrot of a very early and very lush retirement constantly hanging just above your head.

Matt's not alone. That's why one-third of the first 300 employees are no longer with Google. A story in the Houston Chronicle relates how 16 Google insiders cashed in more that $3.7 billion in stock last year (half of this coming from Larry and Sergey themselves), filling California's tax coffers. And there's more to come. By 2008, the state is counting on a cumulative $1 billion in state income tax from the sale of Google stock as the early guard cashes in. That represents 1% of the state's entire annual general fund budget.

Changing of the Guard

Somehow, staying in the race becomes less compelling when the alternative is so damned attractive. It's a testament to Google's culture that more haven't taken Door Number Two yet. But as the old guard moves on, that culture is shifting. Again, this is not unique to Google. Startups everywhere go through this, but few have been as successful or watched as closely as Google. A San Francisco Chronicle article looked at the shift of Google from a highly democratic family to a more conservative bureaucracy: "The feeling of ownership among employees, a natural when a company has 100 workers, was nearly impossible to maintain after the workforce grew into the thousands."

Google's not alone in this. Just a few weeks ago, I wrote about Tim Converse's departure from Yahoo. Yahoo has seen several move on, some voluntarily, some not, due to a series of reorgs. Yahoo is a perfect case study of the tempestuous nature of the Web. Once sitting on the top of the search heap, Yahoo has felt a series of very painful bumps on the way down. It is now reinventing itself so it can turn around its market-share slide. Yahoo is a curious mix of old guard and new saviors, as its culture becomes redefined, for different but no less effective reasons than Google.

And finally, there's Microsoft, unique amongst the three. Being late into the search game might actually benefit the monolithic giant here. Most of the recently assembled search team still feels the motivation that comes from the promise of a new endeavor. Microsoft is in the unaccustomed position of being the startup, the new kid on the block. Their legs are still fresh.

Today, I looked at the effect of the 7-Year Itch on the engines, but the impact is also affecting hundreds of search marketing companies. Stay tuned for next week!

6 comments on "SEM's Seven-Year Itch, Part One"

  1. James Boldebook from CBC
    commented on: January 11, 2007 at 3:12 PM
    I thought the name of the game was to work hard, make a lot of money, retire, do something else. I don't really get your point.

  2. Craig McDaniel from Sweepstakes Today LLC
    commented on: January 11, 2007 at 1:36 PM
    There was a popular adage in the dotcom boom – Built it and they will come. Well the great ideas were built but many did not survive because few came. I see today a much smarter market place for new online startups. Those who failed before us taught many valuable lessons on what not to do when creating a online venture.

    To be successful online it takes a great team of people from tech to marketing and management. I see the Google’s and My Space have learned well from the past mistakes. I know when I started Sweepstakes Today, www.sweepstakestoday.com I studied why so many failed and who were successful. While Sweepstakes Today is not yet a household name in online advertising and publishing, I have gain the respect of many who visit the site daily and the advertisers who publish with us. In three year we have published nearly 11,000 sweepstakes and contest offer that represents over $750 million dollars in prizes.

    So the next generation who do leave the nest to start up their own ventures will be gain from the experiences of many before them who have both failed and succeeded. And the companies who want to retain the talent will have to pay a greater price as well.

    Craig McDaniel, President Sweepstakes Today LLC www.sweepstakestoday.com

  3. Deirdre Cavener from CyberMedia TechCom, Inc.
    commented on: January 11, 2007 at 12:35 PM
    Great article and it explains a lot. Google losing its core staff might help explain why they may be the most known search engine but they most certainly are no longer the best. They change things without testing, make up rules as they go along (and don't share what they are), destroy small businesses, have no customer service, ... Google is a joke and I would like nothing more than for the public to see what the Search Engine Marketing experts see. It takes as long for Google to clean up their index, re-index, add sites, etc. as it does to get your ad in the Yellow Pages Paper Directory (so 1900s). They have turned into one of THOSE companies. Remember when the playing field was level and the small business had just as much of a probablity at being on the first page as the big players ... well those days at google are long gone. I hope Live and Yahoo step up to the plate and win this race. Google is filled with out of date pages, spam, supplemental pages, ebay, wikipedia, etc. The staff at Google needs adult supervision and a phone! Maybe this is pushing it but a customer service email would be nice. Why in today's digital world do we give so much credit to a company that you can't contact. Very bizarre.

  4. Frank Baxter from Piano World
    commented on: January 11, 2007 at 11:32 AM
    Wow, great timing Gord.

    Lately I've been wondering if I should try to secure a position with one of the big players. I'm currently doing free-lance SEO/SEM and Ecommerce consulting.

    I've actually had a preliminary interview with one of the major players, man do they put you through the wringer.

    Altough I enjoy working for myself, finding good clients is a constant challenge as is self-employment.

    Your article does a nice job of pointing out the positivies and negatives of working for the big guys.

    Hmmmnn, maybe I'm not in such a hurry after all.

    Can't wait to read next weeks article.

    Best,

    Frank B. SEO Experts To Go www.SeoExpertsToGo.com

    The Ecommerce Guru www.TheEcommerceGuru.com

  5. Geoff Caplan from Geoff-Caplan.Com
    commented on: January 11, 2007 at 11:31 AM
    Gordon,

    I can relate very well to your Seven-Year-Itch post, since I have been in this field a long time. I am still energized and optimistic, however. The constant changes and dynamics of SEM are fascinating and challenging, as long as one does not get tired of it.

    Great reading.

    Geoff Caplan http://geoff-caplan.com http://internet-marketing.blogsource.com/

  6. anthony ingram from RCI
    commented on: January 11, 2007 at 11:03 AM
    Google may not have been first, but why be first when you can learn from the mistakes and successes of others and then become "the best". I honestly do not use Google very much at all -- I spend most of my time in my Yahoo email account so I use Yahoo for about 90% of my searches and etc. (www.TheBoxStopsHere.com)

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GORD HOTCHKISS
  • Gord Hotchkiss is the president of Enquiro, a search engine marketing firm. He loves to explore the strategic side of search and is programming chair of the Search Insider Summits, as well as a frequent speaker at Search Engine Strategies and Ad:Tech. Contact him here.


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