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HOME • MANAGE SUBSCRIPTIONS • MEDIA KIT
Why Google Should Worry About Microhoo (The Danger's In The Touchpoints)
by Mark Simon, Monday, May 7, 2007, 10:45 AM

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Forget the new entity with a combined share of 27% of all searches. Forget Microsoft's $291.21 billion market cap. Google should be worried about a united Microsoft-Yahoo because of the touchpoints.

After all, Microsoft and Yahoo have a combined reach that includes nearly all PC desktops, two of the three most popular search engines, and a portals presence with a truly enormous reach. And so a joint Microsoft-Yahoo would be able to capture users at every stage of computer use, keeping those users away from Google all the while.

That should concern Google quite a bit, but I'm sure they are already quite aware of this threat; much of the problem was raised in its annual 10K report filed with the SEC in March.

Eyeballs from Portals

In that report, Google spells out several reasons why it needs to watch out for Microsoft and Yahoo, both of which tie for first place in its list of potential risks. The danger I'd like to discuss most is that in Google's words, Yahoo and Microsoft could "make their web search or advertiser services easier to access." That, Google says, could lead to "a significant decline in [Google] user traffic or in the size of the Google Network."

One way that threat could solidify actually comes from a danger Google highlighted separately. "Microsoft and Yahoo," the report reads, "...may have a greater ability to attract and retain users...because they operate Internet portals with a broad range of content products and services."

The second fear is related to the first. Since both MSN and Yahoo feature search bars on their portal pages, those portal pages also drive search traffic. Which is why the larger and more popular Yahoo and MSN make their portals, the greater they can extend the reach of their search bars -- and the more search share they're able to steal from Google.

So far, even with their massive portals, MSN and Yahoo clearly haven't stolen enough share of search to do any real damage to Google. But a combined MSN-Yahoo portal wouldn't just be massive -- it would be a portal on a scale we've never seen. That scale might be so enormous, it would allow MSN-Yahoo to start seriously chipping away at Google's traffic.

From Desktops to Search Engines

In the SEC report, Google also voices concern over Microsoft's "features that make web search a more integrated part of...Windows...and other desktop software products."

Google has good reason for this concern. It understands that you'll draw more traffic to your search engine if you can create easy access to it from their desktops. And Microsoft, the leader in desktop software, is clearly better-positioned than Google is to create that kind of desktop/Web search integration.

For just one example of how much Microsoft could do with desktop-based Web search, consider the ability to search on Live.com off of Microsoft Word. That's a welcome tool for people who tend to write and research at the same time -- a group that includes a very wide range of people, from college students, to journalists -- to, ahem, the occasional search insider writing about industry acquisition rumors.

Word actually does offer that feature already, although it's a feature that's buried too deeply within Word to be very practical. But it's not hard to imagine Microsoft prominently placing a Live.com search bar within the Word toolbar. And when that happens, expect a huge surge of traffic to Live.com.

Of course, Word is only one piece of Microsoft's desktop arsenal; and every one of those pieces can be integrated with MSN, and with Live search.

The One-Two Punch

As referenced above, the real danger to Google doesn't come from a combined MSN/Yahoo portal alone. Nor does it come from the Web/desktop integration that MSN can uniquely provide. The real danger to Google is the combination of these capabilities that MSN and Yahoo have, but that Google doesn't.

Combined, these synergies would let a combined MSN-Yahoo own the entire computer experience, from the desktop to the Web, without ever leaving the world of MSN-Yahoo. That's a potential that Google doesn't have today -- even if it does currently rule search.

Based on its own risk assessment in its 10K report, it seems to me that Google's aware of what MSN-Yahoo could really mean. And with the need to decide Google's next move, I wouldn't be surprised if Google execs didn't sleep as they had hoped to over the weekend.

1 person recommends this article. 

6 comments on "Why Google Should Worry About Microhoo (The Danger's In The Touchpoints) "

  1. Taylor Mayo from Haynes Furniture
    commented on: May 09, 2007 at 5:02 PM
    the flaw in much of this discussion from my point of view is that no one really wants a massive Microsoft-Yahoo portal. no matter how large it has become, the true power of Google has always been (and in my opinion will forever be) in its simplicity for the end user.

  2. Jon Dale from DCT
    commented on: May 08, 2007 at 2:18 AM
    Microsoft's search engine might be gaining, instead of already losing, share to Google if it had been given its own name and standalone platform from the beginning, instead of being launched as 'the new MSN Search' and then tacked on as a search facility at Live.com where, although it gradually became the dominant feature, it is still only one part of a developing portal (that offers Live Mail, Live News, Live OneCare, etc) and where it is now called 'Windows Live Search beta'. Half its users still think of it or refer to it as 'MSN Search' - and it's still there as http://search.msn.com. The rest don't know what to think. Microsoft should give the engine its own domain name and try again. If they can't come up with anything better, they might persuade C|Net to sell search.com. Check http://insiderclub.co.uk by the way, to see Microsoft's ideas on providing the all-purpose portal that you suggest they might gain by merging with Yahoo!

  3. John Waters from Waters Eddy
    commented on: May 07, 2007 at 8:01 PM
    Mark, You must be a Microsoft/ yahoo user. This is a terribly biased piece. Yes, Microhoo is a threat, but "taking over the entire computer experience from desktop to Web," com'on. Who are you kidding!!??!!

  4. steve plunkett from M/C/C
    commented on: May 07, 2007 at 11:54 AM
    true, very true

  5. Martin Edic from Martino Flynn
    commented on: May 07, 2007 at 11:43 AM
    From my POV Google is actively addressing each of these touchpoints. The newly named iGoogle creates a personalized portal without the clutter and advertising the MS/Yahoo portals are covered with. Their online apps are quietly being improved every day- Google spreadsheets are close to being usable (and it's worth noting that a spreadsheet is far more likely be shared for collaboration purposes than a Word doc). As an online marketer, I look at Google's tools and they are far more integrated than the competition, especially where they enable you to manage PPC on competing search engines. Competition is a good thing, especially in a situation that is approaching a monopoly. To truly level the field both MS and Yahoo! have to be a lot more innovative- right now they still look like 'me toos'.

  6. Andrew Dassing from NMR-US
    commented on: May 07, 2007 at 11:27 AM
    The MSN-Yahoo! merger is another Y2K hype. There's no exclusive ownership of experience in the Windows world.

    Given Microsoft's open platform architecture for Internet Explorer and Office products such as Word, Excel, etc., there's an equal opportunity for any search engine company to develop a plug-in for Word's Task Pane or IE's tool bar; the later already tapped into by Google.

    Currently, getting to a Google result set is never more than a click (or two) away if the toolbar and desktop tray icon are installed. Additionally, the separation of the result set in a browser window is much more functional than dealing with an application's embedded search experience.

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MARK SIMON
  • Mark Simon is vice president of industry relations at Didit, an agency for search engine marketing and auctioned media management based in New York. You can reach Mark at msimon@didit.com.


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