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What Will The Metro Newspaper Look Like In 2020?
by Dave Morgan, Thursday, August 30, 2007, 2:30 PM

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As part of a Newspaper Association of America (NAA) visioning project where a number of folks related to the industry have been recruited to try to imagine and describe what U.S. newspapers will be like in 2020, I am writing an essay. My specific task is to focus on metro newspapers, those based in the country's largest metropolitan markets. As I am in the process of finishing up the essay, I thought that I would use today's column to test some of the themes that I intend to present. Basically, this is my trail balloon. Please feel free to take some shots at it in the comments section. I would appreciate the help and the broader perspective of all Spin readers.

First, I don't think that I am going to use the newspaper metaphor for describing what consumers will receive in 2020. By then, I very much doubt that folks in major metropolitan markets in the U.S. will wake up daily to the sound of print newspapers hitting their doorstep. The metro newspaper as we know it will not exist in large markets, and will probably not exist in the same way in many smaller markets as well. However, I do believe that there will be many large and very robust local news, information and advertising media products; probably, in fact, many, many more of them than we have today, particularly in large metro markets.

Second, I think that certain realities will govern these new products -- our new newspapers of the future. Here are some of my "realities" for 2020:

  • All media will be digital. There may still be some analog components in the supply chains of media companies, but analog will be a very small part of the business. We have heard for years that the advent of computers would mean a paperless office -- which never happened, because computers gave us more stuff to print out and read. Still, I do believe that we will have virtually no paper-based media products in 2020. There have been great advances in the development of digital, paper-like materials that are readable and can connect to digital networks; most important, I believe that the eco-consciousness that we are beginning to see is here to stay. We won't have paper because it is a very expensive and wasteful way to deliver news and information.

  • Consumer attention will continue to fragment. Our news and information products won't be large, comprehensive and "averaged" for mass consumption as they are today in a newspaper. Consumers will get best-of-breed information services from many different providers.

  • There will be many, many different digital media devices. Many of these devices will be portable; all will be networked; some will support lean-forward usage while others support lean-back usage. Many will be ambient and stay in the background most of the time. They will also be open, so distribution lock-in won't be an option for information and entertainment providers. And most devices will permit users to communicate and create, not just consume.

  • Media brands will matter -- but old brands will matter less. Consider how fast Yahoo and Google were able to build well-known, trusted brands.

  • News and information applications and services will be more important than underlying data and news. Deditit synthesizing, analyzing news and information and advertising is what will attract and retain consumers. Sending someone to a city council meeting for three hours to file a four-paragraph recitation of events will be worthless in 2020. Consumers and competition will demand much, much more, and in fact will be able to virtually attend such a meeting themselves.

  • Competition will be fierce, particularly in large metro markers. In a world where digital distribution is low to start and cheap to expand, the barriers to entry that have benefited newspapers for many decades won't exist in 2020. The competition in the local news, information and advertising business will be fierce.

  • There will be lots of winners. Consumers will be the big winners. They will get more, better, more diverse and much more accurate news, information and advertising than they receive today. Advertisers will also win. They will pay much less to reach their target consumers, with more relevant messages and offers than they can provide through today's analog media channels.

  • Newspaper companies are very likely not to be winners. The characteristics of the companies that will win in 2020 are very different than the characteristics of newspaper companies today.

What do you think?

2 people recommend this article. 

16 comments on "What Will The Metro Newspaper Look Like In 2020? "

  1. Lonnie Peppler-Moyer from Monroe Publishing Co.
    commented on: September 17, 2007 at 3:33 PM
    Being in the newspaper business our management team is having this very discussion so I'm really interested in this topic. We are trying to decide what we will be in 30 years. Looking at age demographics of our readers, it will be about 25 plus years before all of the "readers of today" disappear, particularly in smaller markets like ours when only 50% of the community is connected electronically.

    This is a great time for newspapers to be the leader in owning their market. Unfortunately from the converations I am having with my peers, few are trying as they are focused on saving the current cash cow.

    There have been several comments about getting news from a lot of other sources and throwing the newspaper away. Keep in mind, much of the news that you get from other sources is created by newspapers around the nation. It would be interesting to see what would happen if every newspaper took down their web site and didn't submit anything to Associated Press or other news organizations. What kind of "news" would be on the web????

  2. Rob Duncan from MGI Securities
    commented on: September 05, 2007 at 3:22 PM
    I certainly valued the idea presented not only in the original article but the blogs that it generated. Winners in previous periods when disruptive technology appeared usually were not the legacy suppliers. Thus, it is hard for me to see newspapers are being winners in this change against the likes of Google, Yahoo and their like. I watch the traumas occurring in media boardrooms across the continent, view the attempts of newspaper chains to shift their focus in order to survive and watch helpless at their failures. The Globe and Mail is part of a media empire that owns TV stations and networks, but is there a hardly any video on their website. Video sells newspapers websites. Hardly any major publisher seems to have figured this out. It took the newspaper ages to allow me, a 40 year paper subscriber, free access to all of their web site. Now I can cancel the paper, save me and them money, time, and carbon. Many newspapers have yet to realize the first element in that word is "news" and that is what they sell, not "papers". If they develop a piece of news, even if it is a 4 paragraph recitation of the city council meeting, put it out. It has saved people time. But, it is available now, so publish. Get me back to the website throughout the day, not just once. Make it relevant.

  3. Richard Libero from NHL
    commented on: September 04, 2007 at 1:04 PM
    There is a need and an opportunity here for the newspaper business. Newspapers have always served local interests first. I believe that those local interests will not change by 2020.

    Daily newspapers have the opportunity to transfer their brand to the internet at this time. What they do now will drive usership and brand with a younger generation that is still somewhat (albeit shrinking) familiar with news-on-paper products and the local brand name of the newspaper.

    Local news and information WILL matter. Furthermore, local advertising will matter. People will still need to know what's going on in their communities. Local websites can support that and no one has really taken the lead in the internet space on total localization.

    The papers that get this piece right -- by transforming themselves into local online portals -- will not only survive, but thrive.

    Will the NY Times continue to be present by 2020? Yes, if it continues to fill the need of native NYers. But I think it will have to work awfully hard to stay relevant on the national and global news scene. Global and national news is already widely available. Two things make the Times relevant in New York: the localization of news and resources such as its real estate and jobs classifieds and its analysis and specialized political twist of news that appeals to a certain portion of the local population.

    Localization is the key to remaining relevant by city and state. Analysis, presentation and entertainment will also support that and lend a national/global uniqueness to each brand.

    A company such as Gannett, with daily newspapers in suburban areas outside major markets, is perfectly positioned to take advantage of this situation. The strength of the Gannett New Services and its ability to gather and distribute local and national content among its news bureaus, works very well in the internet age. Their positions in the television and outdoor advertising business also overlaps nicely.

  4. Timothy Murphy from Monster.com
    commented on: August 31, 2007 at 9:23 AM
    Eco-friendly theme is significant. It is not just paper consumption, but also the significant amounts of gas consumed and pollution created by the delivery trucks. Also, Magazines will likely satisfy much of the "lean back" demand.

  5. Paul Gillin from Paul Gillin Communications
    commented on: August 30, 2007 at 10:08 PM
    I fundamentally agree with all your points and have posted my own essay on the impending collapse of major metro dailies. I'm also chronicling this process at NewspaperDeathWatch.com. Your thinking is sound and your forecasts are right on the money. As painful as this transition will be, the new breed of journalism that will emerge from it will be more robust, interesting and inclusive than anything we've ever seen.

  6. Helene Kremer from Allan Kremer
    commented on: August 30, 2007 at 7:31 PM
    I agree with Laurel on her post. I was recently given a newspaper to "save" that contained all the information pertaining to the recent events surrounding the funeral for Bill Walsh (former 49er coach), but had already "read my full" on all the blogs and the online page for the San Francisco Chronicle. I too tossed the mess paper out.

    Dave, I think you are completely right on with the local advertising. Despite the world becoming smaller and smaller on a global level, it's the local advertising that drives people into the the stores in their community, no matter what size the stores may be or where else they are located.

    Keep up the great writing.....

    sy pulp, etcbut had

  7. Laurel Phelps from Low Country Today
    commented on: August 30, 2007 at 6:44 PM
    QUOTE: "I do believe that we will have VIRTUALLY no paper-based media products in 2020....most important, I believe that the eco-consciousness that we are beginning to see is here to stay. We won’t have paper because it is a very expensive and wasteful way to deliver news and information. " THAT, I agree with! It only makes sense.

    My husband recently brought home the Charleston metro paper and asked me to read about the tragic fire that claimed the lives of 9 local Firefighters. Not only did I already know about it and made calls of condolences to friends who lost friends...I already had blogged about it, interviewed a local fire department and put the story on one of my websites...and Clipmarked the story for others to read about.

    The physical newspaper only served to waste a little money (that could have gone towards, say, fuel) and smudge up my hands as I threw it in the trash can. It is worthless to me. (But, that's just me).

    I am no longer content reading what someone doles out to me in the newspaper. Online, however, I can instantly research sources of information, challenge an opinion, express another view...or get the other side of an issue.

    I do believe that we will have VIRTUALLY no paper-based media products in 2020. I also agree with Pam McNeely, above, as it may be sooner than we think.

    (Personally, I haven't even used the yellow pages in seven years. I know this because the 2000 big book remains under one of my computer monitors...holding it up higher.)

  8. Barbara K. Iverson from columbia college chicago
    commented on: August 30, 2007 at 6:26 PM
    I love to watch it and I do every semester with my journalism students, but if you haven't watched epic 2014 or its updated cousin, epic 2015, check them out at http://epic.makingithappen.co.uk/ They lay out this case in an amusing graphical way.

    For viewers with money today who are 30 and under, news isn't associated with any one news format or station. News is what they get via electronic alerts, their social networks, and RSS.

  9. Pam McNeely from Dailey
    commented on: August 30, 2007 at 6:25 PM
    Unfortunately for the newspaper industry, I think your predictions look a little more like 2010 than a decade later. Why wouldn't we just "experience" the news in a submersive digital mind-meld? Kind of a news holodeck, so to speak. Want to see what's happening in Iraq (no doubt still going on)? Vivid images and sounds fill your mind as you experience the news first-hand. Imagine the sense of empathy that would occur from virtual participation in the world's events.

  10. Wes Freas from AdMission Corporation
    commented on: August 30, 2007 at 5:43 PM
    We are sure to see further shrinkage of the news hole as advertisers migrate, en masse, to less expensive, more effective local channels. The migration will quicken and evolve in stages, as we've already seen. Classifieds went first, followed by local display, followed eventually by national display. Thinner editions lead to less coverage, particulary of local stories and events where newspapers typically thrive. Consumers can and do get their national news in many places today...online, cable TV, etc. Without the ability to turn a profit covering local, it's only a question of when and not if newspapers will eventually disappear.

  11. Anne Gordon from Dubilier & Co.
    commented on: August 30, 2007 at 5:00 PM
    At the heart of this debate is also the question of what is news? Major metros are still struggling with what role the editor plays in telling an increasingly fragmented audience what they think they want to know. Daily, my former newspaper tells me something I knew yesterday with regard to national or international news with no added analysis or context applied. I have to scratch my head and wonder how much longer this can go on before a clearer definition of the role metro newspapers play in their markets is put into practice for readers. The "value proposition" that the business world loves to search for in a product or business proposal is weakening at a very fast pace for newspapers. This is certainly true for revenue and is well documented, but the disconnect between what readers what in a metro newspaper and what they get is less openly discussed by journalists. Having worked in newsrooms for over 20 years, I find this to be the most troubling element in the long list of newspaper woes. Why? Because editors and reporters journalists of all stripes are creative, immaginative people who could add a great deal to the debate if they opened their minds to change. IF they played a bigger role in pressing for change maybe the year 2020 would have a better, bigger role for them to play.- Anne Gordon, former managing editor of the Philadelphia Inquirer.

  12. Charles Marshall from PricewaterhouseCoopers
    commented on: August 30, 2007 at 4:56 PM
    In the 1800s New York City, already the country's biggest media market, had dozens of newspapers, but few could really be trusted to provide unbiased coverage of events or trends. To one degree or another, many were in the pocket of, or at least overtly friendly toward, some ward boss, party, faction or interest group. They were basically broadsheets, advocating people and political platforms. While today's papers are hardly paragons of evenhandedness, most do at least try; and they are, in general, far more reliable as sources of NEWS than their 19th-century forebears. The future you predict sounds, in this respect, a lot like the newspaper scene in 1850. While digitization and fragmentation are no doubt great news for people who want to buy stuff, I don't see how these changes are going to help people looking for an accurate picture of what's going on in the world.

  13. Ralph Braseth from U of Mississippi
    commented on: August 30, 2007 at 4:53 PM
    Mr. Morgan,

    Terrific article. I'd be afraid to predict what a major daily will look like in three years, let alone in 2020. However, I feel fairly confident about a few things regarding the future of commercial news. 1. Newspapers are in trouble because the business model is falling apart. TV is is big fat trouble because they don't even know they are in trouble. 2. As a journalist with a specialty (higher education) I may stand to gain. I believe a journalists with an expertise will have the ability to build his/her own brand. If I cover higher ed better than the NY Times, why wouldn't people want what I have. Of course, that could be problematic because most journalists know nothing about the business of journalism. That why we write stories for newspapers instead of running he business side of the house. 3. There will be a place for a dominant media source in a metro market. A digital portal that does video, audio, text, photos, etc. better than anyone else and getting there first will make a difference because brands do make a difference. Newspapers are in the best position to stake that claim right now.

  14. Debra Forrester from Internap Network Services
    commented on: August 30, 2007 at 3:41 PM
    I worked in the newspaper industry eons ago. And at that time, I could already see that there was a problem in the definition of the business. The newspaper was associated with print distribution (their channel) rather than with their business -- which to me was "news" and advertising. Everything else is just packaging. I believe that newspapers must learn a few new packaging tricks if they are to thrive and prosper. 1. video...sight sound and motion will actually help them do more national advertiser business because that's what those national advertisers want (along with mass distribution). 2. News and features will once again be king. I agree with Mr. Ackerman that "print" publications will never die. And advertising in those publications will survive because of the tactile, browsing, discovery that only print allows. I enjoy being grabbed by an ad for a product or service that I hadn't thought about before. And sometimes it's nice that I don't have to have my eyeballs pasted to a screen to get the content (same reason I enjoy reading a book and not from a computer screen). But herein lies the dilemma -- figuring out the proper distribution "channel" for the associated news. Hot news belongs in a more instant medium -- like TV, radio or Internet. While some things belong in a browsable print format. The question is what news is that? The problem newspapers have is being trapped in the Trout & Ries mushy middle. Most require brand reinvention before worrying about the channel of distribution.

  15. Dave Harty from Unified Media
    commented on: August 30, 2007 at 3:23 PM
    Going with your premise that there will be no newspapers in 2020, I believe news will just be news. There will be no television news vs. newspaper news vs. online news. There will be news organizations that cover and report on the news of the day and distribute that information via a variety of digital platforms.

    Each news organization will develop its own brand and trademark coverage. And based on their likes and dislikes, users will be drawn to their favorite.

  16. Will Ackerman from Snitily Carr
    commented on: August 30, 2007 at 3:20 PM
    I don't think all newspapers will go by the wayside. Although most publications today have an online version, and that is where I get most of my daily news, there are still a lot of people who like to sit down and pick up the newspaper and read and touch it. Many people go online to catch the headlines or breaking news of the day but go back to the print materials for the more in-depth stories. Additionally, the reason a lot of newspapers exist is not only for the editorial content, but also the advertisers. As long as advertisers are willing to fork out big bucks for advertising, the newspapers will not go away. There is a huge target audience who like to get their ads from the newspaper. And you simply cannot replace the ability to take a newspaper and sit in a coffee shop or on a park bench and browse through the news. I do agree there will be more consolidation of publications, but I don't see it going away.

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DAVE MORGAN
  • Dave Morgan is the CEO of Simulmedia. Previously, he founded and ran both TACODA and Real Media.


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