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HOME • MANAGE SUBSCRIPTIONS • MEDIA KIT
Ammo and More Ammo
by Bill McCloskey, Wednesday, September 26, 2007, 2:00 AM

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To continue the theme I began a few weeks ago, I asked the experts on the Inbox Insiders to provide me with their case studies and statistics showing the effectiveness of email marketing. I'll be presenting those case studies over the coming weeks.

First up is some data from Simms Jenkins, who is a principal at BrightWave Marketing, an email marketing firm located in Atlanta. Besides Brightwave, Jenkins has put together a repository of email marketing statistics on a site called EmailStatCenter.com. In the ROI section, EmailStatCenter notes last week's email marketing report released by Shop.org that shows email is delivering sales at a cost of $7 per order -- compared to $71.89 for banner ads, $26.75 for paid search, and $17.47 for affiliate programs. Ka-pow.

Please read that paragraph again. Shop.org. $7 versus $71. A 927% better ROI than banner ads. A 282% better ROI than paid search.

Another nice stat, according to the DMA: a $48.29 return for every dollar spent in email marketing in 2007. This number is consistent with the ROI number I reported a while back.It hasn't changed. It remains a consistent and reliable number.  Spend a dollar. Get 48 back. Ka-pow.

Then there's the Denison University Case Study: Denison University is a small liberal arts school in Ohio that worked with BrightWave Marketing in 2006 to create a fundraising email campaign. Three types of personalized emails were developed, each going to a different segment of the audience:

1.    Alumni who had not forked over any cash in the last year.
2.    Those who did.
3.    And a follow-up to those who still hadn't forked any cash over after reading the email, but who had also neglected to click on the link to the Flash presentation designed to remind them of those carefree college days.

The result? Well, those Denison grads came through big time, and the email campaign generated a 1300% return on investment. Open rates were 50% and click-throughs reached 29%. Put together, the email campaign drove over 5% of all the annual fund contributions during the time frame.

Ka-pow.



2 people recommend this article. 

3 comments on "Ammo and More Ammo"

  1. Luis A Ortiz from Blockheadtv
    commented on: October 08, 2007 at 3:00 AM
    Watch amazing videos at http://www.blockheadtv.com “Watch Videos, Play Games�

  2. Michael Munz from higherimages
    commented on: September 27, 2007 at 3:56 PM
    This is the meat and potatos we need to get the word out. In the "accountabilty" day and age we need more that a testimonial we need case studies done with real dollars and real clients. Or at least thats what my clients demand from me in the SEM arena. I think more qualified info like this will keep that minute ember of email marketing burning. I am not a skeptic any longer (but the guy who signs my check is). Bill, please keep the supply line open and I will do my part by lobbying and providing equally crushing info, on the SEM world, brewing in my pot for others to taste. I know this info hurts some of us but for others it's the price of business (greatness).thanks

  3. Peter Koning from Entra Marketing Ltd.
    commented on: September 26, 2007 at 3:06 PM
    Geez Bill pls stop your investigation!

    You're giving away one of the secrets to high ROI internet marketing.

    There goes some of my performance-based email marketing upside :(

    On second thought, maybe this will generate more eager clients for all of us.

    So thanks!

    -Peter

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Do you have strong opinions and inside knowledge about the topic of this article -- and do you want to share your insights, observations and points of view regularly with the readers of MediaPost? To be considered as a MediaPost contributing writer, please send pertinent info about your credentials, plus several column ideas and one example of your writing on the topic, to pfine@mediapost.com. Please see our editorial guidelines here first.

BILL MCCLOSKEY
  • Bill McCloskey is the CEO of Email Data Source Inc., developers of Email Analyst. Email Bill at bill@emaildatasource.com


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