Welcome | View My Profile | Sign Out
MediaPost Home About MediaPost Privacy/Terms Media Kit Sitemap
Publications Home News
Online Media Daily Media Daily News Marketing Daily Mobile Marketing Daily Search Marketing Daily
Daily Feed> Email Daily Feed> Video Daily Feed> Social
Online Blogs
Online Spin Email Insider Search Insider Behavioral Insider Online Publishing Insider Mobile Insider Video Insider Gaming Insider Performance Insider Metrics Insider Social Media Insider Just An Online Minute Daily Online Examiner Raw Blog
Media Blogs
Research Brief Diane Mermigas:On Media TV Watch TV Board Magazine Rack Media Creativity Notes From the Digital Frontier Digital Outsider Mad Blog Red White and Blog
Marketing Blogs
Engage:Hispanics Engage:Kids 6-11 Engage:Moms Engage:Boomers Engage:Gen Y Engage:Teens Marketing:Green Marketing:Sports
Magazines
OMMA Magazine Media Magazine
Subscribe
Feedback Loop RSS Feeds Archives Subscribe
Dec 2 Search Insider Summit (Utah) Dec 6 Email Insider Summit (Utah) Jan 11 OMMA Agency of the Year (NYC) Jan 12 MEDIA Agency of the Year (NYC) Jan 26 OMMA Social (San Francisco) Jan 27 OMMA Performance (SF) Feb 24 OMMA Metrics Measurement (NYC) Feb 25 OMMA Behavioral (NYC) Mar 15 OMMA Global (San Francisco) Apr 14 Search Insider Summit (FL) Apr 18 Email Insider Summit (FL)
Recently Concluded Events
Nov 3 OMMA Adnets (NYC) Oct 30 OMMA Video (LA) Oct 29 OMMA Mobile (LA) Oct 29 OMMA Mobile & Video (LA) Sep 23 Creative Media Awards (NYC) Sep 23 The Future Of Media (NYC) Sep 22 Online All Stars (NYC) Sep 21 OMMA Awards (NYC) Sep 21 MediaPost Live at Advertising Week All-Access (NYC) Sep 21 OMMA Global New York (NYC)
All MediaPost/OMMA Events Event Blogging Past Event Videos
Industry Events Calendar
2010 OMMA Agency of the Year 2010 MEDIA Agency of the Year
2009 Creative Media Awards 2009 OMMA Awards 2009 Digital Out-of-Home Awards 2009 Media Agency of the Year 2009 OMMA Agency of the Year
All Awards
Employment Situations Wanted Services Offered Post a Job
Briefs Reports Online
MediaPost Directories
Mobile Insiders Group
People Finder Edit My Profile View My Profile My Contacts My Calendar
HOME • MANAGE SUBSCRIPTIONS • MEDIA KIT
Email Blows Away All Other Social Networks
by Max Kalehoff, Friday, January 4, 2008, 12:31 PM

SHARE

TOOLS

RELATED ARTICLES
TAGS:  Email, Social Networks

MOST READ

With the explosive excitement and high valuations of Facebook and the like, it's time to take a step back and acknowledge the mother of all social networks: email. Yes, plain-vanilla email.

Sure, a few of the big social networks have really taken off recently, but email is still by far the dominant and most practical platform for social connections. A recent Pew Internet & American Life Project survey found that 91% of Internet users between the ages of 18 and 64 send or read e-mail, far more than any social network.

In fact, email is so dominant that it's the single open-source backbone of nearly every social network. Think about it: Most social networks require your email address to sign up. Then they try to upload your email address book in order to communicate with your contacts. I can't think of a social network I belong to that doesn't ask me for my email address every time I log in. In fact, I find myself turning off the default email notifications in most social networks I sign up for!

There's a lot of hoopla about email losing relevance with younger generations, and therefore heading toward extinction. Baloney. The fact is that kids' primary communication devices are mobile, not computers optimized for email. Therefore they use those devices' best application: SMS and voice. But once kids graduate, take on business responsibilities and (many) sit in front of a PC all day long, email becomes a hard fact of life. Scott Karp at Publishing2.com noted that "Most people over 30 don't have many (or any) business or personal relationships that don't involve communicating by email." Scott also underscored Research In Motion, whose revenue rose year-over-year to $1.67 billion from $835.1 million -- by selling email devices. There's something to the social network known as email.

Now consider the natural, authentic and deeper social connections inherent in email. Steve Hodson, who blogs at WinExtra.com, noted that his email connections "have risen up the ranks of the network over time and as such have more of a trust factor associated with them that you will never find elsewhere." Actual writing, thoughtful interaction and more manual contact management lead to connections far more significant than superficial layers of distributed pokes and passive status feeds.

And as proof that social-networking dominance just might lie with email, the major Internet media companies have acknowledged plans to turn their email services into social networks. Saul Hansell reported on the New York Times Bits blog that "Yahoo and Google realize they have this information (email address books) and can use it to build their own services that connect people to their contacts." Joe Kraus, who runs Google's OpenSocial project, conceded "there are opportunities with iGoogle to make it more social. It is much easier to extend an existing habit than to create a brand." Yahoo has been more forthcoming with its "Inbox 2.0." I'm not sure of Microsoft, but it could have a hand at the table with its massive customer base across Hotmail, Exchange and Outlook.

Finally, considering my ongoing bout with Socialnetworkitis, I'm more thankful and bullish on email than ever before. I believe online social networks have a big future, and they're a critical part of my personal and professional life today. But email still is the most reliable and manageable platform for social interaction. It is my default.

In the future, I hope the benefits of the latest wave of social networks will begin to merge seamlessly with the simplicity, compatibility and utility of email. That includes integrated profiling, information feeds, social-network analysis, privacy and controls. Of course, the big hurdle will be the ongoing fight against spam. Spammers may validate significance, but they're also preventing email from becoming a truly great social network.

Will any social network ever become more important than email?

1 person recommends this article. 

7 comments on "Email Blows Away All Other Social Networks"

  1. Rolv Heggenhougen from WrapMail, Inc.
    commented on: February 08, 2009 at 10:33 AM
    I love that post, it really validates WrapMail - http://www.wrapmail.com AND our latest release: web-based email for Social networks - free at http://www.wrapmail.com/social

  2. Stephanie Crosier from Property Centric
    commented on: January 11, 2008 at 12:23 PM
    Email is my default too. It's the only social network that practically everyone, including my 75 year old grandfather, belongs to. Regular old email is not limited to 14-30 year olds like Myspace or Facebook.

    Networking sites can be indirectly discriminating to people like my mom who don't know how to copy and paste, let alone hyperlink something in a blog post. Setbacks in internet saviness do not affect the user's worthiness of signing in to an email account like it can with a social site, which by the way tends to intimidate the casual aunt or uncle who only goes online randomly email you a photo of a cute cat or silly chain mail joke. So though email is becoming more sophisticated, it seems that the basics would still rule universally while integrating SNing into email instead of the other way around.

  3. Michael Phelan from Redwood Guardian
    commented on: January 05, 2008 at 4:43 PM
    Email. I thought it was to be the only tool on the web to become comparable to snail mail - you know 99% reliable even though you are stuck with junk mail. But you can be billed by the power company reliably that way. I don't want to socialize with others to get my mail or email. Let's keep them both that way and not pretend we live in Mayberry where we have to go down to the Post Office/General Store, talk to everyone and let it all hang out, just to get our mail.

  4. Troy Davis from Metaphor Interactive
    commented on: January 04, 2008 at 4:50 PM
    If any social networking platform can displace email, it will be VR. After all, what is a social networking profile but a static, two-dimensional avatar?

    But even those future VR worlds will use email as a way to send messages to people that are offline.

  5. Stephen Tompkins from Brandtagious
    commented on: January 04, 2008 at 2:32 PM
    I agree that Spam is really preventing email from blossoming into all it could be. As OpenSocial takes more shape, it will be interesting to see how well they take on the issue of intrusion. So much of email is push and social networks tend to be on the side of pull and that makes them much more attractive to people. Like you said you turned off most of your email alerts from being delivered to your email account. In other words, you want your information on your time and right now email is giving you information on its time.

  6. Jonathan Bentz from Nemacolin Woodlands Resort
    commented on: January 04, 2008 at 2:10 PM
    Before Facebook, MySpace, etc. I used AIM a lot for a social networking tool... I guess AIM counts, anyway.

    But like you said, "once kids graduate, take on business responsibilities and (many) sit in front of a PC all day long, email becomes a hard fact of life."

    E-mail has quickly become my AIM. Taking the time to write on a Facebook wall? Puleeez. Somedays I wonder why I have as many profiles on SNs as I do.

  7. Paula Lynn from Who Else Unlimited; hollywood5459@verizon.net
    commented on: January 04, 2008 at 2:00 PM
    I hope not. You email friends. Most of those using social networks outside of business purposes) are not friends.

Leave a Comment

You must be signed in to comment. Sign In

Do you have strong opinions and inside knowledge about the topic of this article -- and do you want to share your insights, observations and points of view regularly with the readers of MediaPost? To be considered as a MediaPost contributing writer, please send pertinent info about your credentials, plus several column ideas and one example of your writing on the topic, to pfine@mediapost.com. Please see our editorial guidelines here first.

MAX KALEHOFF
  • Max Kalehoff is vice president of marketing for Clickable, a search-marketing solution for small and mid-size businesses. He also writes AttentionMax.com


AUTHORS

ARCHIVES

Recent Online Spin Articles
The Loss Of Apprenticeships Is A Tragedy    
I had breakfast earlier this week with Bug Labs CEO Peter Semmelhack, a friend who is...
Time To Eliminate Vacation Policies?   
There was quite a stir a few months ago when an internal presentation about how Netflix...
A Simple Prediction For 2010    
I've decided that making predictions in a climate which is so tenuous and conservative could be...
Understanding Social Media 2.0: The Widget Is Dead    
The Internet was around for many years before it got its "2.0" designation. Social media has...
How News Spreads Today: The Media-tization Of The Big Black Phone    
When I was a kid, a phone ringing in the middle of the night meant only...
Caskets? Great Deals At Costco   
'm not easy to market to. I'm loyal to few brands. I shun most advertising. I'm...
End The Debate: Go Ahead, Charge For Your Online Content    
"Web communism" and "ubiquity is the new exclusivity" were among the lines being traded in a...
Coupon Clippers Proven To Drive Incremental Sales   
Digital couponing has risen dramatically in the last 12 months because consumers are more concerned with...
The Secret Race For Permission: Facebook Vs. Google Vs. MySpace   
There is a race going on that a lot of people don't fully understand -- but...
Brand Velocity And Your Business Model   
We often affirm the necessity of thoughtful consumer brand marketing that conveys and sustains the brand....
>> Online Spin Archives 
ABOUT MEDIAPOST • MASTHEAD • MEDIA KIT • RSS FEEDS • PRIVACY/TERMS & CONDITIONS
©2009 MediaPost Communications. All rights reserved.
1140 Broadway, 4th Floor, New York, NY 10001
tel. 212-204-2000, fax 212-204-2038, feedback@mediapost.com