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Commentary
What Content Is Driving Mobile Web Adoption?
by Tom Limongello, Tuesday, April 1, 2008, 8:00 AM

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For years, the most popular content viewed by mobile web browsers has been weather, news, and sports. But how is this changing and what is the next wave of mobile content?

First, let's keep in mind that no matter how much the mobile web experience changes in terms of form factor, speed, and accessibility, the mobile web will never be like the Internet. By nature, when people are on-the-go, their needs and interests are different and therefore content publishers must provide content tailored to these needs.

Mobile is about a 'right now' experience. Just as TiVo shifts time to change the way people watch television, mobile changes the way people can consume content. NPR has rolled out this model by delivering on-demand content, allowing its listeners to stream audio or utilize IVR (interactive voice recording) to listen to popular programming on their own time.

The same holds true with online services such as Cars.com. People tend to do their car buying research on the web during the week and spend time looking at specifications, image galleries, and comparisons. On the weekend, they are ready to shop and possibly buy. Therefore, they are more interested in accessing local car listings or locating dealers from their mobile phone.

Many entertainment companies are extending their reach into mobile to build communities and interact with fans through their most personal device; providing episode recaps, character blogs, image galleries, polls, and trivia games, and more. These publishers are also finding ways to leverage the medium to drive traffic to their traditional programming and content. For example, television networks allow viewers to check out their nightly schedule and also sign up to receive SMS alerts when their favorite shows are playing.

So where is mobile content going? The answer is deeper and richer. Where mobile content used to just be about the headlines, publishers are now providing a richer experience. Instead of just offering the latest headlines, news sites are providing video clips, image galleries, and deeper coverage of critical issues such as political primaries.

Let's take ESPN for example, sports fans can still get real-time scores and stats but now they also have one-touch access to other ESPN content like news, columnists, Gamecast, and videos as well as customizable information about your favorite teams, players, columnists and news topics.

Local content also becomes more relevant as mobile local search evolves and content is more accessible off-deck through sites like Google News. Now, mobile consumers can get not just national headlines, but find out what is happening in news and sports in their own home towns. Another great example of accessible mobile local search is New Jersey Transit which has a very user-friendly and lightweight mobile site that provides easy-to-use station and train schedule information for commuters on the go.

And how is all this content being monetized? Well, that's the topic of another article.

1 person recommends this article. 

3 comments on "What Content Is Driving Mobile Web Adoption?"

  1. Christopher Payne-Taylor from AdME
    commented on: April 01, 2008 at 11:38 AM
    In this context, "deeper and richer" sound a little like fancy, Sunday-best words for just more plain old everyday information. So, yes, shipping more information down the mobile pipe is happening and will probably continue to happen, but that doesn't mean that is where mobile content is going. Video clips, image galleries, and deeper coverage of critical issues are offered more "because providers can" than because the majority of the mobile user community want them; in fact, the only way these elements can be monitized is through another thing the mobile community basically does not want -- advertising.

    Which may sound strange coming from a marketing professional in the advertising-driven mobile entertainment space, unless you take a close look at the last word in that phrase -- entertainment. According to recent Advertising Age article, entitled, "Spending on Alternative Media Jumps 22%," alternative advertising, including online, mobile and entertainment saw spending rise at a compounded annual growth rate 25.8% to $39.22 billion in 2007. This suggests that the money is flowing decidedly toward content that is more entertainment than information based.

    According to recent Juniper Report author, Dr. Windsor Holden, "Game downloads have already overtaken those of ringtones in a number of Western European markets, while mobile handsets are now the de facto games console in many developing countries." That's why my company, AdME (Advertising-driven Mobile Entertainment), is placing its mobile bet right where entertainment and advertising intersect by providing the user with a fully "branded" advergaming solution. It is tailored to the realities of mobile user behavior; interaction with phones, unlike computers, is casual, short-lived, "right now" experience, most often based on a "play-while-waiting" model.

    "Deeper and richer" is what happens later, once the user is safely esconsed in home or hotel room and has the time and concentration necessary to pore over image galleries or video clips, ponder the critical issues of the day, sit back and take in TiVo'd game highlights, or figure out the bus schedule for tomorrow's New Jersey meeting. After all, what good is an SMS alert that your favorite show is playing if you're not there to watch it?

  2. gregory ries from runyon saltzman & einhorn
    commented on: April 01, 2008 at 11:21 AM
    As a public transportation user the New Jersey Transit system stuff sounds very interesting. Does anyone know who they employed to make that happen?

  3. John Manganilla from Flycell
    commented on: April 01, 2008 at 10:14 AM
    carries need to loosen the reigns before a true revolution can occur.

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TOM LIMONGELLO
  • Limongello is responsible for generating new business for Crisp Wireless and managing relationships with large media organizations such as CNN, Time Inc, Turner, and Discovery who are increasingly using mobile in their digital platform strategies.



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