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HOME • MANAGE SUBSCRIPTIONS • MEDIA KIT
Can Ad Banners Find A Safe Home In An Online Community?
by Catharine P. Taylor, Wednesday, May 28, 2008, 2:46 PM

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Kind of surprised that after all of the comments to the Social Media Insider column two weeks ago, last week's, on the Comcast-Plaxo deal, only warranted one. But a damn fine one it was. Says Maria Popova of STICK and MOVE: "Interesting move, no doubt, but even more interesting is the unique context: a social network in the hands of anyone else is not the same as a social network in the hands of Comcast -- particularly because Comcast has such a unique base of negatively charged and highly vocal customers, and it's not unforeseeable that they'd use Plaxo as a platform for vocalizing their grievances and converging around the common scorn for Comcast." If you'd like to continue the conversation, go here and discuss away.

In the meantime, let's move on to this week's topic: a close-up of HGTV.com's "Rate My Space" a niche community site upon which users have uploaded 30,000 pictures of their dens, bathrooms, nurseries, gardens and kitchens, asking the community to, well, rate their space. "It's a very sticky environment," explains Freddy James, vice president/site director for HGTV.com. "I sort of equate it to curling up on the couch on a Sunday afternoon with a design magazine." For those who are passionate about interior and exterior home design, "Rate My Space" is catnip -- it has had more than 150 million page views since its February 2007 launch. (OK, maybe it's not that niche.)

If you go to the site, what you'll find is a warm and fuzzy experience, imbued with what could be termed an "up-with-granite-countertops-and-stainless-steel-appliances" vibe. Comments tend to be on the congratulatory side, like this one, "Let's see how many adjectives I can give this space. Warm, inviting, elegant, lovely, charming....and on and on...5 stars from me!"

Obviously, in this kind of community, snarkiness isn't an objective, the way it seems to be in many socially networked parts of the online world. This makes it a safe haven for advertisers who might otherwise stay away from social networking. The list of potential advertisers is both broad and deep. Recently, I've seen banners and buttons from behemoths such as Wal-Mart to much more niche advertisers like QuiKrete Concrete Mix.

In terms of the ad model, there's nothing particularly breakthrough here, admittedly. But it works. HGTV is seeing a lot of revenue from the site, although unfortunately its reps wouldn't tell me how much. Still, the site's ad success shows why, in the near term, the banners within "Rate My Space" are a great model -- the site isn't asking online advertisers to do anything different in terms of ad models than what they are already doing, except for placing their ads in a highly targeted environment with potentially better click-through rates. Advertising has always been about being in the right place at the right time -- but wouldn't it be great if the ads were more innovatively embedded into the content? Sure. But Rome wasn't designed in a day, you know.

Of course, HGTV is a brand, too, and its experience with "Rate My Space" shows that niche brands of all stripes should consider entering social networking on their own, even if the payoff at the outset is unclear. "Rate My Space" was built by Neighborhood America, which started out building social networks in the public sector at the beginning of the decade before the term "social networking" had even been coined. "It really didn't have a name. 'Collaborate' was thrown around everywhere," explains David Bankston, Neighborhood America's CTO.

When I talked to David about "Rate My Space," what interested him wasn't just the bump in ad revenue HGTV has gotten from its community, but the other learnings HGTV has gained from having such a direct line to visitor hearts and minds. One of the most viewed nurseries ever posted to the site featured a black, round crib. Is this a trend Pottery Barn Kids should know about? And what to make of a tag cloud that shows that the community has much more interest in the colors green, blue, and brown than white, yellow, pink and black? Get Benjamin Moore on the line!

While HGTV has successfully courted advertisers through this community, the smartest thing its strategists have done is apply what they've learned to their own brand. Case in point: Based on the success of the community, the new TV show, "Rate My Space," debuts this summer.

1 person recommends this article. 

4 comments on "Can Ad Banners Find A Safe Home In An Online Community? "

  1. Warren Ackerman from Affinitive
    commented on: May 29, 2008 at 12:05 PM
    I think you'll see more and more of these types of initiatives, some will do well and some will fail. I could even see a professional sports franchise pulling off a niche network large enough to monetize (even beyond team sponsors). The concept of a social platform being a marketing vehicle AND a revenue source is just coming to light. Case in point, Will it Blend, who is now selling DVDs and making decent revenue from placing its 'marketing' videos on Revver.

  2. Michael Senno from New York University
    commented on: May 29, 2008 at 9:36 AM
    Rate My Space is the model for social networking. Find a very specific niche audience and own it. Targeted advertising works perfect here. This is also where the newer vertical ad networks will excel. CPM's are worth more when the advertising is specialized, and the social network can provide evidence of the demographic the advertiser is reaching.

    As Michael points out, My Space and Facebook are impossible to figure since its essentially random who is on there.

  3. Michael Durwin from FUSE/ideas
    commented on: May 29, 2008 at 9:16 AM
    I think ad banners can find a safe home in social networks but only if the owners of the network are actively involved in the content of the ads. For all of it's ability to reach millions, MySpace ads are horrible. They are rarely relevant to the user. I'm pushing forty and married. I feel guilty logging into MySpace because I know I'll get ads for local singles, which look barely old enough to have graduated high school. The point is targeting. I know Rate My Space. I think I posted my kitchen there. The great thing about the site and the great opportunity it presents the owner, users and advertiser is that the audience is very niche. It's users are interested in home improvement. Ads from Lowes and Ikea are perfect for this group. Of course if the site decided to let Microsoft pitch Vista, or some random mortgage company post a punch the monkey and win ad, they'd lose the audience. HGTV knows there audience and hopefully won't go this route. I think that users aren't as negative toward ads if they are appropriately targeted. Unfortunately there are unscrupulous network owners and advertisers that want to shove car ads on teenagers, or mortgage refinancing on renters.

  4. David Mullings from Realvibez Media LLC
    commented on: May 29, 2008 at 8:46 AM
    It seems that the post answered the question in the title.

    I think this proves that "relevance" is the most important part of advertising on a social network. Yes, the users are not there to look at ads and are in a different frame of mind than on most other sites, but relevant advertising still works.

    The new targeting options on Facebook and MySpace should help to increase relevance. I have run a couple campaigns on Facebook using their ads tool and gotten good results (imho). I would love to know how that whole self-serve, highly-targeted stuff is going over there, I certainly like it and keep using it.

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Do you have strong opinions and inside knowledge about the topic of this article -- and do you want to share your insights, observations and points of view regularly with the readers of MediaPost? To be considered as a MediaPost contributing writer, please send pertinent info about your credentials, plus several column ideas and one example of your writing on the topic, to pfine@mediapost.com. Please see our editorial guidelines here first.

CATHARINE P. TAYLOR
  • Catharine P. Taylor has been covering digital media and advertising for almost 15 years. Contact her here.


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