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HOME • MANAGE SUBSCRIPTIONS • MEDIA KIT
Do We Need Another...
by David Berkowitz, Thursday, July 31, 2008, 11:31 AM

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It often seems like there's zero correlation between how much a technological innovation matters and how much press it receives.

Take Cuil, for example. The search engine's launch was such a spectacular flameout that it may well go down as a verb. "What happened to that Eddie Murphy movie that was supposed to win him an Oscar?" "It came and went -- it got totally Cuiled."

In the first six months of the year, Google Blog Search found 78 English-language mentions of "Cuil," most having nothing to do with the search engine. From July 1 to July 25, there were 56 mentions. On Saturday the 26th, there were three. The first news hit on Sunday when Cuil got 86 mentions. Then on Monday, there were over 10,000 posts, and on Tuesday and Wednesday, another 8,600 combined. By September, we'll read stories headlined, "Whatever happened to Cuil?"

One question that I kept wondering about Cuil is whether consumers need another search engine. Perhaps here the model of network TV will take hold. A few dominate for a long time; after a while, another may come along and gain traction (think Fox); then there's room for dozens of other smaller properties to achieve success (cable). Changing search engines may be as easy as flipping channels, but consumers are in no rush to make a switch.

Do we need another search engine? There's plenty of room for improvement, as evinced by semantic search challenges that Hakia, True Knowledge, and Powerset (acquired by Microsoft) are all addressing. The vertical and specialty engines are too numerous to name. Yet for most everyday searches, consumers seem content with the existing engines, and especially with the one most use.

What about other forms of technology and media?

Virtual Worlds: I love the potential for Second Life and its vision, but most people don't know what to do with it, and it's way too cumbersome. Google's new world Lively is cute but also doesn't provide anything beyond avatars and a chat room. There are some worlds that work; I've met with some of the team at  Gaia Online, and their virtual world /gaming /social network hybrid model is an engagement magnet with room for brands to join. The concept of virtual worlds should impact a range of consumer and business applications, and some worlds will at least grow to the size of small nation-states.


Social Networks: In the U.S., there's MySpace, Facebook, and, quick, name the third largest. It depends on how you define it. Classmates, Reunion, MyYearbook, Bebo, Club Penguin, and others can all stake claims, and plenty have a sizable audience, but there's no clear third-place winner. The two most popular activities on MySpace and Facebook are communicating and screwing around -- but in a social way (like poking and mouse hunting), so it's important for a couple to scale. Tons of others then can hold their own as tools, niche communities, temporary hangouts, local meeting posts, and other means.

Web Browsers: I tried using Flock for awhile, with its social media features built in, and then I gave it up the day Firefox 3 came out. Flock has since emerged with a pink Gloss Edition for fashion and gossip lovers. Then there are 3D browsers such as  SpaceTime and   AT&T's Pogo . With all the add-ons available for Firefox, Internet Explorer, and Safari, outside developers keep improving the browsing experience for consumers, limiting the need for something entirely new.

Mobile Phones: The iPhone's here. Can everyone else retire now? Please don't. Consumers want an even faster mobile Web browser, a longer lasting and replaceable battery, a pull-out keyboard, gigs and gigs of upgradable storage, scratch resistance, endless customizability, and operability on every carrier. Yes, we need another phone.
Microblogging Platforms: Along with Twitter, there's Plurk, Tumblr, Pownce, and Jaiku (owned by Google), to name a few. We do need one that works reliably with a critical mass of users. Microblogging would benefit tremendously from Twitter surviving, since marketers are just getting familiar enough with Twitter to know they don't get it, and that's a great start. Once there's a fully functioning proof of concept, then the competition can ratchet up.

It's hard to find the line between innovation and supersaturation. Even if Cuil worked perfectly, it would have a hard time convincing consumers they need a new search engine, but there's untold opportunity in categories not yet defined.

10 comments on "Do We Need Another..."

  1. Steve Coppola from Coppola Creative
    commented on: July 31, 2008 at 3:14 PM
    I think one of the main things that caused Cuil to bomb is that no one, not even highly literate people I've talked to, know how to pronounce it. That is instant death.

  2. Steve Baldwin from Didit
    commented on: July 31, 2008 at 2:48 PM
    The fundamental problem here is that search engines all index the same base of content. This is why the network TV analogy isn't really germane. People sign up for HBO because of The Sopranos or Dead Wood. Or they sign up for Fox because of O'Rielly.

    If some search engine came along offering me a chance to view documents the other ones couldn't, I'd use it. Content drives differentiation and there's no kick in drinking the same old wine in a new bottle, even if the label is prettier. Until we start living in a world in which document formats are closed and need to be unlocked by an authorized inspector, there will be very little to distinguish the various search engines. FWIW, I do not relish the prospect that we may someday enter such a world.

  3. Kevin Dwinnell from Brand Thunder
    commented on: July 31, 2008 at 2:44 PM
    We may not "Need Another" but as brand marketers we know there's plenty of room for new or additional flavors. That's why in the browser space you saw Flock roll out its pink version and why Brand Thunder has customized Firefox for Starpulse.com, the Washington Capitals, country music acts Sugarland and Julianne Hough and others.

    I'd further suggest the need for another may simply be another try. It won't likely be Cuil, but someone will eventually chink the armor of Google. Before Second Life found its life, there were the Worlds Away, World's Inc and Black Sun's that paved the way before eventually collapsing. But the idea of a virtual world needed another try and is now succeeding.

  4. Joe Reis from Androids
    commented on: July 31, 2008 at 1:21 PM
    Cuil was doomed before it even started. The problem is building a better mousetrap, or in this case, search engine. Nobody will care.

    The way to unseat Google is to build a better alternative to the search engine, something on a different level. Until then, it doesn't matter if there's one or 1 million search engines better than Google...Google will dominate because they're a brand synonymous with search engines. End of story.

  5. Richard Monihan from None
    commented on: July 31, 2008 at 1:21 PM
    I never heard of Cuil. However, I do believe we need another search engine of some sort. I use Google, Ask, then Yahoo in that order. I find all to be relatively insufficient, depending on what I'm searching for.

    But the web does one thing very well - it reinforces habits and behaviors. One reason Google is so big and successful is this reinforcement. You can ask why other early entries are no longer leaders (Yahoo, AOL), but that answer is easy - technological innovation. As the innovation becomes more marginal in terms of gains, habits become mind-numbingly predictable and ingrained.

    However, I am not fond of Google and would switch to a search engine that is more efficient and innovative. Sadly, this does not exist yet. Don't know if Cuil was "the one" or not - I never heard of it. Which leads to another point about the web - to make a splash, you have to create a splash. You can't count on the dislocating effects of innovative technology. You have to MARKET. And the web is an amazing marketing tool.

    But if you hope word of mouth will carry you (yes, everyone is looking for that viral silver bullet), I'm afraid it rarely happens and still needs marketing/advertising support.

  6. Jim Lillig from Synergy Intermedia LLC
    commented on: July 31, 2008 at 12:47 PM
    If Cuil had worked as promised, it may have been able to get market share with all the press they received. But someone there pulled the trigger too early. Even if Cuil now could spit $5 bills out of your computer screen they will never roll back the initial brand impression the negative press has created. A definite contender for the Hall Of Crap. Besides, any innovation that would give Google even a little competition would probably be bought by Microsoft, Yahoo or AOL anyway.

  7. Brian Olson from Video Professor, Inc
    commented on: July 31, 2008 at 12:33 PM
    One of the things that sets apart folks like Bill Gates and Steve Jobs is that they are both great engineers, and great marketers.

    Google's founders were in that same mold, but the next generation who could generate viral buzz. It's how they became a noun and a verb.

    But either way, the buzz has to meet or exceed expectations. Cuil claimed to be the next big thing.

    Right now the jury is pretty unanimous in it's verdict of "Not so much."

    With the rapid expansion of Web 2.0 ( or are we already on 3.0?) the real challenge is to separate the next big thing from the next REAL thing.

    Peace out.

  8. Derek Rey from Technorati Inc
    commented on: July 31, 2008 at 12:32 PM
    Is this really a good title, "Do we need another.." written from someone who has the EXACT same name as the most infamous killer in NYC history??? I.e. David Berkowitz - aka son of sam, .44 caliber killer.

    Just giving you a hard time David. Good stuff. Can't agree more about Cuil. I'm curious to see what their blog spike looks like. Has to be a record-esque.

  9. Mike Ventura from BMG
    commented on: July 31, 2008 at 11:57 AM
    Cuil fails at it's basic premise - that it's a search engine. As a "Google-holic," I ran parallel searches on both Cuil and Google for two days. About 30% of the Cuil searches delivered zero responses. Yet, good ol' Google gave me more than enough choices.

    Products fail for the most basic of reasons - they don't work.

    Remember when Google launched? The early adapters became evangelists and spread the word among friends and peers. The only buzz I'm getting on Cuil is very negative - that is, if anyone bothers to mention it.

  10. Alex Sicre from Intelecare Compliance Solutions, Inc.
    commented on: July 31, 2008 at 11:46 AM
    Great post. As someone tweeted at the Cuil launch: there will not be a Google killer until they can replace Google on all the sites it powers searches. I think specialty search engines are great for filtering out the noise, especially health related SEs, but they still do not have the results that goggle has, and I will keep looking until I find what I need.

    What about identi.ca? Isn't it exactly the same as twitter? I'm fine on twitter, thanks. iPhone needs to step up for texting and emailing as the keyboard on the original is weak. Haven't check out the 3G yet, so there might be some improvement. Just my thoughts.

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