Welcome | View My Profile | Sign Out
MediaPost Home About MediaPost Privacy/Terms Media Kit Sitemap
Publications Home News
Online Media Daily Media Daily News Marketing Daily Mobile Marketing Daily Search Marketing Daily
Daily Feed> Email Daily Feed> Video Daily Feed> Social
Online Blogs
Online Spin Email Insider Search Insider Behavioral Insider Online Publishing Insider Mobile Insider Video Insider Gaming Insider Performance Insider Metrics Insider Social Media Insider Just An Online Minute Daily Online Examiner Raw Blog
Media Blogs
Research Brief Diane Mermigas:On Media TV Watch TV Board Magazine Rack Media Creativity Notes From the Digital Frontier Digital Outsider Mad Blog Red White and Blog
Marketing Blogs
Engage:Hispanics Engage:Kids 6-11 Engage:Moms Engage:Boomers Engage:Gen Y Engage:Teens Marketing:Green Marketing:Sports
Magazines
OMMA Magazine Media Magazine
Subscribe
Feedback Loop RSS Feeds Archives Subscribe
Dec 2 Search Insider Summit (Utah) Dec 6 Email Insider Summit (Utah) Jan 11 OMMA Agency of the Year (NYC) Jan 12 MEDIA Agency of the Year (NYC) Jan 26 OMMA Social (San Francisco) Jan 27 OMMA Performance (SF) Feb 24 OMMA Metrics Measurement (NYC) Feb 25 OMMA Behavioral (NYC) Mar 15 OMMA Global (San Francisco) Apr 14 Search Insider Summit (FL) Apr 18 Email Insider Summit (FL)
Recently Concluded Events
Nov 3 OMMA Adnets (NYC) Oct 30 OMMA Video (LA) Oct 29 OMMA Mobile (LA) Oct 29 OMMA Mobile & Video (LA) Sep 23 Creative Media Awards (NYC) Sep 23 The Future Of Media (NYC) Sep 22 Online All Stars (NYC) Sep 21 OMMA Awards (NYC) Sep 21 MediaPost Live at Advertising Week All-Access (NYC) Sep 21 OMMA Global New York (NYC)
All MediaPost/OMMA Events Event Blogging Past Event Videos
Industry Events Calendar
2010 OMMA Agency of the Year 2010 MEDIA Agency of the Year
2009 Creative Media Awards 2009 OMMA Awards 2009 Digital Out-of-Home Awards 2009 Media Agency of the Year 2009 OMMA Agency of the Year
All Awards
Employment Situations Wanted Services Offered Post a Job
Briefs Reports Online
MediaPost Directories
Mobile Insiders Group
People Finder Edit My Profile View My Profile My Contacts My Calendar
HOME • MANAGE SUBSCRIPTIONS • MEDIA KIT
Can Credit Card Brands Weather Debt's Image Problem?
by Sarah Mahoney, Monday, August 4, 2008, 5:00 AM

SHARE

TOOLS

RELATED ARTICLES
TAGS:  Financial Services

MOST READ

credit cardsThe conviction that debt is dumb--once the mantra only of militant personal-finance gurus--is becoming something of a national rallying cry as consumers struggle to make sense of their mushrooming gas, grocery and credit card bills. And if consumer advocates have their way, the American public will soon come to see credit cards in the same villainous (and déclassé) light as tobacco, imported water and the Hummer.

Earlier this year, the Institute for American Values--along with six other national groups and more than 62 signatories, many of them academic powerhouses--called for a "public-education campaign for thrift." The idea is to tackle the growing problem of consumer debt in the same manner as anti-smoking and drunken-driving efforts.

While much of the group's attention is focused on the predatory practices of small lenders, such as car-title and payday lenders, larger entities--including credit card companies and state-run lotteries--are also part of the problem, the group says. And all need to work together to encourage Americans to charge less and save more.

"Consumers are really in a double bind right now," says Barbara Dafoe Whitehead, co-director of the National Marriage Project at Rutgers University, and one of main authors of the report on confronting debt culture. "On one hand, they are more worried about being in debt. And on the other, many people are more reliant on their cards than ever."

Some credit card ads have even shifted their focus to show consumers using them to pay for groceries, she says. And people are becoming inured to standing behind someone in the supermarket who fishes through a wallet full of cards before they can find one that is accepted. "So there's this sense that everyone is in debt, and if it happens to everyone, then it isn't shameful," she says.

But that doesn't mean there isn't a real sense of debt despair, she says. "People used to say, 'Well, I can pay these off anytime.' But people now have less confidence in their ability to reduce their debt."

Debt payments eat up about 15% of the average U.S. family's income, the group says. More than 20% of lower-income families spend at least 40% of their income in debt payments, and nearly half of all credit card holders have missed payments in the last year.

And the anxiety consumers feel about debt is intense: More than one-third (36%) of Americans say they have felt at some point that their financial situation was out of control. People ages 30-49 are more likely than others to have felt this way (45%). Parents with kids under age 18 are also vulnerable (41%), as are African-Americans (46%).

On a certain level, that debt is certainly paying off for Visa, which just reported that quarterly revenues jumped to $1.61 billion from $1.37 billion in the same quarter a year ago--and for MasterCard, where reported that quarterly revenues jumped 25% from the same period in 2007.

But just because consumers are trapped in a relationship with these brands doesn't mean they like being held over a barrel. Still, Whitehead doubts that we will see a day when shoppers regard companies like Visa and American Express with the same contempt reserved for, let's say, Big Oil. "There is a familiarity and dependence on these companies," she says. "It would take some cataclysmic event to change that."

Besides, unlike smoking and other personal habits that have fallen out of fashion, plastic is a little confusing--no one standing behind you at the Cineplex knows if you are financially intact and using a debit card as an electronic convenience, or a reckless spender juggling balances on eight cards.

She doesn't expect much of a change in consumer behavior, although many advocates recommend using cash as a way to regain a sense of control over spending. "We've gone too far in the way of plastic-people perceive credit cards as safer, more convenient," she says. "I doubt cash will make a comeback."

1 person recommends this article. 



AUTHORS

ARCHIVES

Recent Marketing Daily Articles
Study: Credit Card Mailings On The Rise    
"With recent green shoots of economic recovery, card issuers feel more confident about the future," says...
Mazda Plans To 'Zoom-Zoom' Past Electrics    
One strategy will involve focusing on solving gasoline-engines' weak points, such as low-RPM driving, where a...
Reliability As Value Isn't What It Used To Be    
Auto industry observers have predicted for years that, as automakers get closer and closer to each...
Recession Increases Affluents' Happiness Levels    
A recent Luxury Institute survey shows a rethinking, says founder/CEO Milton Pedraza. "Yes, they lost money,...
Subaru Goes Back To 'Share the Love' Well    
"If you think about the tone of the message, it was so different from everyone else's,"...
Big Apple Invites A Closer Inspection    
NYC & Company, the official marketing, tourism and partnership organization of the City of New York,...
Virgin Mobile Ads Rely On 'Chatty Cathys'    
The camera focuses on a young man sitting in a woman's boutique as his presumed girlfriend...
Chase Launches Giveaway Via Facebook    
The Chase Community Giving Facebook application encourages Facebook users to choose from more than 500,000 small...
Let's Eat: 5 Chains Target Nontraditional Retail    
The joint strategic development initiative will enable the chains to bundle and leverage their brands and...
Diamond Crystal Campaign Is Downright Salty    
"Many consumers assume that all salts are the same," Grete Lavrenz, a representative of Cargill, tells...
>> Marketing Daily Archives 
ABOUT MEDIAPOST • MASTHEAD • MEDIA KIT • RSS FEEDS • PRIVACY/TERMS & CONDITIONS
©2009 MediaPost Communications. All rights reserved.
1140 Broadway, 4th Floor, New York, NY 10001
tel. 212-204-2000, fax 212-204-2038, feedback@mediapost.com