Samsung Helps Seniors Fight Jitterbug Bug

Samsung has voluntarily recalled 160,000 of its Jitterbug cell phones, marketed largely to senior citizens thanks to such features as a prominent emergency button, because of possible failure to connect with 9-1-1 operators when out of normal service range.

The Consumer Product Safety Commission said Samsung and Jitterbug parent GreatCall are contacting affected consumers directly for software upgrades to correct the problem.

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