Loyalty Buy: Triton Acquires Enticent
With the acquisition, Triton will be able to offer its roughly 4,300 affiliated digital radio broadcasters more features for building long-term audience engagement and retention.
Enticent's flagship application, StickyFish, is a points-based loyalty program with multiple databases collecting data from surveys, music testing, contests and flash-based gaming. StickyFish also allows clients to create consumer loyalty programs around actions like appointment viewing or listening to media, reading promotional emails, attending station events, Web surfing and e-commerce.
Another Enticent property, FanClub, offers many of the same loyalty-building services -- including surveys, music testing, contests, email marketing -- without the points-based accounting system. FanClub performs the same kind of database operations using data from password-protected areas of radio stations' consumer Web sites.
Enticent already has relationships with a number of big online radio players. In April of this year, Enticent signed a deal with Entercom to provide database marketing tools to all of the latter's online properties, including a number of station Web sites.
By acquiring Enticent, Triton Media COO Mike Agovino remarked: "The enhanced Triton Loyalty will offer a full complement of innovative products designed to enable mass media's transformation into a vital one-to-one audience engagement and marketing vehicle."