The 7th annual survey on social media marketing adoption queried 1,068 marketing professionals. Of the 66% who will be investing in social media, 40% said they would be shifting more than a fifth of their traditional direct marketing budget toward funding their SMM activities.
The survey also found that 36% of respondents are investing in social media monitoring and analysis tools. However, 42% of respondents said they don't currently incorporate clickstream and Web analytics data into their customer and e-mail database.--Tanya Irwin