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Small Businesses Search For Leads With Website Video
by Jack Loechner, Wednesday, March 31, 2010 8:15 AM
According to the latest quarterly report from WebVisible, the average small business advertiser spent $2,149 on search advertising in Q4 2009, an increase of 30% over Q3 2009 and 111% over Q4
2008. Video capability was the fastest-growing website feature for small business advertisers over the past year, with 19% of advertisers showing video on their websites in Q4 2009, versus just
5% in Q4 2008. The data represents nearly $22 million in U.S. small business advertisers spending in Q4 2009 from more than 12,000 individual advertisers. Conversion rates also
improved for small business advertisers, with 35.3% of clicks resulting in website conversion action, compared with 32% in Q3 2009 and 26.6% in Q4 2008. Actions are predominantly calls, and also
include sending emails or SMS texts, form fills, printed driving directions or video views. The average keyword count per small business advertiser increased by 21% in Q4 2009 over Q3 2009, to an
average 67 keywords. WebVisible CEO, Kirsten Mangers, says "... these numbers show increased confidence by small businesses in using search to gain leads, and
increased ability to turn those leads into sales... " Mangers continued, "... a key is knowing the most cost-effective place to spend those ad dollars... Bing has higher
click-through rates and lower costs-per-click than Google... often a better buy." Click-through rates and cost-per-click did not change significantly on the search engines on a quarter
over quarter basis:
- Bing maintained the highest CTR while Google maintained the highest CPC
- The share of spending was unchanged on Yahoo! and Bing in Q4
2009
- Some spend was shifted from Google to Ask as advertiser resellers sought lower-cost sources of traffic
Effective with the Q4 2009 study, WebVisible has begun
analyzing the spend among different types and sizes of small businesses, segmenting advertisers into five distinct groups based upon their organizational maturity and advertising propensities:
Profile of Segmented Small BusinessesNameSizeDescriptionBusiness TypePart_Timers / Newbies
Estimated 5 - 7 million in U.S. Not in dun & bradstreet database New businesses with small commercial
footprint
Soloists Estimated 2.8 - 3.8 million in U.S.
1 employees 0 - 2 years in business <$200k/year in sales Unknown business/legal type
Entrepreneurs Estimated 1 - 1.9 million in U.S. 2 to 4 employees 2 - 5 years in business $200k-$400k
in sales Proprietorships
Small Business: Generalists
Estimated 0.8 - 1.4 million in U.S. 5 to 24 employees 5+ years in business $500k-$2.4m in sales
Partnerships
Small Business: Managers Estimated 400,000 - 700,000 in U.S.
25+ employees 5+ years in business $2.5m+ in sales Incorporated
Source: WebVisible, March 2010 "In most reports and trend stories, all small businesses get lumped into the same category," said
Mangers. "But a solo entrepreneur running his architecture business in the evenings is not going to have a lot in common with a 10-person hair salon or a three-location local restaurant
chain. Examination of spend levels by segment revealed that, not surprisingly, larger businesses are more likely to spend more on advertising.
Index of Historical Advertising Spend (1.0 baseline = average spending across all advertisers)
SegmentSpending Index Part-Timers 0.90 Soloists 0.68 Entrepreneurs 0.92 Small business generalists 1.19 Small business managers
2.26
Source: WebVisible, March 2010
Part-Timers, perhaps with bigger dreams and better funded pockets than Soloists, who depend on their business for income, outspend Soloists by 33%. Entrepreneurs,
who still keep a tight rein on expenses, spend slightly less than average. It is not until a business has more than $500,000 a year in revenue and at least five employees that advertising spending
goes above average. Small Business Managers, who are most likely sales or marketing specialists within their organizations, are dependent on advertising to drive leads to the business and
thus spend more than twice the average among all the small businesses included in the study.
The data represents nearly $22 million in U.S. small business advertiser spending in Q4
2009 from more than 12,000 individual advertisers To
follow up with WebVisible for additional
information, please visit here.