Commentary

Who Would You Believe?

The Gallup annual Confidence in Institutions survey found the military faring best and Congress faring worst of 16 institutions tested. Americans' confidence in newspapers and television news is on par with Americans' lackluster confidence in banks and slightly better than their dismal rating of Health Management Organizations and big business.

Americans continue to express near-record-low confidence in newspapers and television news, with no more than 25% of Americans saying they have a "great deal" or "quite a lot" of confidence in either. These views have hardly budged since falling more than 10 percentage points from 2003-2007.

Americans' Confidence in Newspapers or TV News (% of Respondents)

 

% Saying "Great Deal or Quite a Lot Confident" in:

Survey Year

Newspapers

Television News

1991

39%

-

1993

31

46

1995

30

33

1997

34

35

1999

33

34

2001

36

34

2003

35

35

2005

28

28

2007

22

23

2009

25

23

2010

25

22

Source: Gallup Poll, August 2010

The 2010 Confidence in Institutions poll finds Congress ranking dead last out of the 16 institutions rated this year. 11% of Americans say they have "a great deal" or "quite a lot" of confidence in Congress, down from 17% in 2009 and a percentage point lower than the previous low for Congress, recorded in 2008.

Confidence in Institutions (Great Deal or Quite a Lot of Confidence; % of Respondents)

 

Confident

Institution

June, 2009

July 2010

Military

82%

76%

Small business

67

66

Police

59

59

Organized religion

52

48

Medical system

36

40

U.S. Supreme Court

39

36

The presidency

51

36

Public schools

38

34

Criminal justice system

28

27

Newspapers

25

25

Banks

22

23

TV news

23

22

Organized labor

19

20

Big business

16

19

HMOs

18

19

Congress

17

11

Source: Gallup Poll, August 2010

The decline in trust since 2003 is also evident in a 2009 Gallup poll that asked about confidence and trust in the "mass media" more broadly. While perceptions of media bias present a viable hypothesis, Americans have not grown any more likely to say the news media are too conservative or too liberal.

45% of Americans say they have a great deal or fair amount of confidence in the media to report the news fully, accurately and fairly, on par with last year's record-low 43%. 18% of Americans have no confidence in the media at all, among the worst grades Gallup has recorded

The media as a whole are not gaining new fans, says the report, as they struggle to serve and compete with growing demand for online news, social media, and mobile platforms. The Pew Project for Excellence in Journalism's annual report on the State of the News Media, released in March, found for a third straight year, only digital and cable news sources growing in popularity, while network news, local news, and newspaper audiences shrink.

While it is unclear how much respondents factored in the online and cable offshoots of "newspapers" and "television news" when assessing their confidence in these institutions, their responses do not provide much encouragement for the media more broadly, concludes the report.

While 18- to 29-year-olds express more trust in newspapers than most older Americans, Gallup polling has found they read national newspapers the least. Younger Americans also expressed more confidence than older Americans in several other institutions tested, including Congress, the medical system, and the criminal justice system, suggesting younger Americans are more confident in institutions in general.

Local television news continues to be Americans' preferred source of daily news, with 51% of Americans saying they turn to it daily. Cable news and local newspapers are everyday sources of news for 40% of Americans. And for the first time since Gallup began asking this question in 1995, significantly more Americans say they turn to cable news networks daily than say they turn to nightly network news programs.

The Internet has shown the biggest increase in popularity as a news source, with 31% of Americans now saying it is a daily news source. This marks a nearly 50% increase since 2006 and a more than 100% increase from 2002. Use of the Internet as a news source has increased each time Gallup has asked about it, beginning in 1995.

For more on the Gallup Poll, please visit here.

Implications

With nearly all news organizations struggling to keep up with the up-to-the-minute news cycle and to remain profitable in the process, Americans' low trust in newspapers and television news presents a critical barrier to success. The Pew report asserts that 80% of new media links are to legacy newspapers and broadcast networks, making clear that traditional news sources remain the backbone of the media. But so long as roughly three in four Americans remain distrustful, it will be difficult to attract the large and loyal audiences necessary to boost revenues.

Survey Methods

Results for this Gallup poll are based on telephone interviews conducted July 8-11, 2010, with a random sample of 1,020 adults, aged 18 and older, living in the continental U.S., selected using random-digit-dial sampling.

For results based on the total sample of national adults, one can say with 95% confidence that the maximum margin of sampling error is ±4 percentage points.

Interviews are conducted with respondents on landline telephones (for respondents with a landline telephone) and cellular phones (for respondents who are cell phone-only). Each sample includes a minimum quota of 150 cell phone-only respondents and 850 landline respondents, with additional minimum quotas among landline respondents for gender within region. Landline respondents are chosen at random within each household on the basis of which member had the most recent birthday.

Samples are weighted by gender, age, race, education, region, and phone lines. Demographic weighting targets are based on the March 2009 Current Population Survey figures for the aged 18 and older non-institutionalized population living in continental U.S. telephone households. All reported margins of sampling error include the computed design effects for weighting and sample design.

In addition to sampling error, question wording and practical difficulties in conducting surveys can introduce error or bias into the findings of public opinion polls.

For more details on Gallup's polling methodology, visit http://www.gallup.com/.

5 comments about "Who Would You Believe?".
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  1. Juli Schatz from Image Grille, September 7, 2010 at 9:22 a.m.

    Congress least trusted. What a surprise. Now if only this opinion survey would transfer to the polls in November and throw all these thieves, frauds and rapists of US citizenry out on their asses... but it won't happen. Complacency is the greatest burden of democracy.

  2. Dan Ng from OU, September 7, 2010 at 11:07 a.m.

    Who else could we all trust? The degree of credibility on TV as well as newspapers, undoubtedly, is gradually declined. I wonder what kind of media do we all trust nowadays? How about the gen X and Y? Who do they trust? Facebook, Twitters, and WOM? I just wonder…?

  3. Kay Marikos, September 7, 2010 at 1:58 p.m.

    where is the heck do they think most of the internet news comes from? newspapers and TV

  4. Paula Lynn from Who Else Unlimited, September 7, 2010 at 4:59 p.m.

    Kay, that is too obvious. They can't balance a checkbook so do you think they can understand why deregulation and default swaps with the causes and effects of funny money has done to our economy?

  5. Smith Jackson from blogd fdInfra, September 13, 2010 at 5:04 p.m.

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