point-of-view

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Radio: A Medium That's Nobody's Fool

At the recent Digital Hollywood Conference, a panelist was asked, "What's up with radio?" That's a fair enough question, but it was greeted with a few chuckles in the room.

For marketers, all things digital are hot right now. Some folks are busy downloading disc jockey or spending every waking moment updating their Facebook page, tweeting about their trip to the grocery store or signing in on Foursquare.

But while opinions differ on radio's efficacy and its role in the new media universe, there is only one set of facts, be they digital or analog. We're all entitled to our opinions, but we're not entitled to our own facts.

And the facts are these:

  • In the U.S., 50% more people tune in to terrestrial radio each week than go to Google in a month.*
  • 20% more people ages 12+ (239 million) tune in to radio each week than use the Internet in a month in the U.S. (195 million).**
  • 180% more people use radio in a week than go to Facebook in a month.***
  • 90% of people using digital audio alternatives tune in to terrestrial radio for about the same amount of time as those who don't use digital audio alternatives.****

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"The various media need to see where they fit into the overall marketing universe," says Donna Speciale, president of Investment & Activation at Mediavest, who was also at the conference.

We couldn't agree more. Radio can complement most media plans very effectively when evaluated in an unbiased fashion and when the creative is given the attention it deserves.

Reach

The light consumers of Internet and television are big fans of terrestrial radio. According to research firm GfK MRI's 2010 data, the three lowest-consuming quintiles of Internet usage spend on average 1.5 hours per week online, with the lowest two quintiles spending about three minutes a day. These three Internet quintiles tune in to terrestrial radio a whopping two hours per day. The lowest quintile of television usage tunes in for only 3.1 hours a week, or about 26 minutes a day. The two lowest viewing quintiles tune in 8.3 hours per week, or a bit more than one hour a day. These same light television viewers listen to radio two hours a day. Not everyone is online and not everyone is glued to the tube.

Targeting-in-Time

Radio excels in reaching people on the go. The Council of Research Excellence recently published data extracted from the Video Consumer Mapping Study noting that 62% of shoppers are exposed to radio 14 minutes or less before walking into a store. Advertising influences brand preference, but it's a medium's job to deliver that message in the key window of opportunity -- radio does this more effectively than any other medium. It can also deliver commercial messaging in different contexts at different moments of receptivity and to places other media simply don't go.

Receptivity

Radio is a medium of "transitions." It excels at reaching people as they segue from the various roles they play in their lives. Throughout the day, each of us in some form or fashion makes the transition between our various roles of breadwinner, mother, father, son, or daughter that requires different behaviors, mindsets and purchasing decisions. Reaching people in their homes, cars or offices with a well-crafted message as they "transition" is simply good business.

Continually chasing what's new at the expense of the tried-and-true has left some focused on what's cool instead of what's relevant and effective, which in the long run might not be too hot.

I'm certain radio will have the last laugh.

*(The Nielsen Co., Net Ratings, August 2010 and Arbitron, RADAR 106, September 2010).
**(The Nielsen Co., Net Ratings, August 2010 and RADAR 106, September 2010).
*** The Nielsen Co., Net Ratings, August 2010 and RADAR 106, September 2010).
**** CRE/Nielsen audio 2009 audio report

3 comments about "Radio: A Medium That's Nobody's Fool ".
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  1. Mickey Lonchar from Quisenberry, November 24, 2010 at 1:46 p.m.

    Your "facts" may be correct, but are they really relevant? Comparing radio use with Search and Social Media use may sound impressive to the tire store or dry cleaner you're trying to sell air time to, but they paint a skewed picture of HOW people use the media. The most fundamental difference: radio advertising is viewed as a one-way intrusive message with no opt-out, whereas the consumer is in total control over how she uses Search and Social.

    A more honest appeal would be to champion radio's ability to speak to more tightly defined market segments than other mass media, which interestingly isn't even mentioned here.

    The "us versus them" approach you're taking against Social Media may score points now, but in the long run, it's a losing proposition. Don't bother building up a straw man. Work your strengths.

    http://www.quisenblog.com

  2. Steve Schildwachter from Enterprise CMO, LLC, November 24, 2010 at 5:20 p.m.

    In Bob's defense, I'm not sure this was an "us vs. them" POV. Perhaps applying my own professional perspective, I read this as an "all media complement one another" approach.

    Radio is indeed a one-way medium compared to social media, but bear in mind that Radio has a strong strand of two-way communication in its DNA: call-ins, song requests, and local news.

    Marketers -- either Fortune 100 or "the dry cleaner" -- should look at all their options, and make them work together.

  3. Suzanne Sanders from S2 Advertising, December 2, 2010 at 6:21 p.m.

    The opt out of radio is called turning the channel.

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