Internet Advertising 101: Will Traditional Ever Catch Up?
As I continue to consider vehicles, I place them into the various rings of the concentric circles based on their ability to synch up with those four variables. Some vehicles might hit the right types of people, but not necessarily at the right time. Others might get to the right people at the right time, but in content that's not relevant. In the vast majority of cases, the vehicles closest to the bull's-eye end up on the plan, while those that stray toward the outside of the circles are more likely to be passed over.
Getting all four variables aligned is somewhat tough, though. Even on the Web, we still have a tough time overlaying multiple targeting criteria to get to the people we want. But eventually, the technology will catch up to the demand and we'll be able to target people who meet the magic combination of all four variables.
To reach the right target, we might use demographic or psychographic targeting, a feature that many sites don't have. But we've seen some interesting technological achievements that will one day allow for these types of targeting across the Web. To get a handle on time, an auto manufacturer might target people who have researched cars on the Web recently. Behavioral targeting and content-level targeting allows us to do this today. Place is easy — just pick relevant content. Manner is something the Web can handle very well. We can use ad servers to select the proper message for the target, whether that is a banner, rich media unit, interactive brochure or any other type of interactive message.
Truth be told, we're not that far off from being able to cherry-pick inventory that will meet all four criteria. But will traditional media be able to follow suit?
With the way TV and radio are planned and bought these days, an auto manufacturer might be buying media that address only two of the four criteria (typically, target and manner). Print is a little better, with the ability to address target, place and manner. Only interactive media have the wherewithal to achieve critical mass against all four.
What does this mean for the future of media buying? Specifically, what does it mean for the level playing field we're trying to promote in interactive by introducing reach, frequency and GRPs as online metrics?
In TV, it's tough enough to buy against a specific demographic. Networks often nix the idea of buying against a demo with a secondary qualifier. Will that change if interactive allows for buying against two, three or even four qualifiers?
What could happen is that we could end up with GRPs of widely differing quality. If interactive nails all four variables precisely, while TV and radio hit only two of the four, then we've upset the playing field. Some GRPs would be qualitatively light-years ahead of others. Or will measurement systems in traditional media catch up to those in interactive?
Only time will tell.