McKee says brands merely add to a cut-rate
mindset by offering their products at prices to compete with generics. He writes that margin-focused brands succeed by doing the opposite: improving their product or service, by adding features and
benefits, improving packaging, and enhancing their image. Which, he says, is where advertising comes in.
"Advertising, all by itself, can improve the 'value' side of their price/value equation. Michelin, Bayer, and Fiji are all premium-priced brands that, logically speaking, shouldn't be able to command a premium. How they do it holds lessons for us all," says McKee. But he also points to a joint Nielsen Analytic Consulting and Institute of Practitioners in Advertising (a UK-based trade association) study showed that those brands whose share of voice exceeded their share of market were better able to catch up with competitors. "The study emphasized the importance of the advertising message as well, but it made the point that share gain can happen, independent of message content."
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