Consumers Expect More Engagement from Brands Through Social Media, Lithium Social Survey Finds

Business Wire, Monday, May 7, 2012 10:45 AM
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More than a third of consumers say their opinions about brands and products are shaped by social media, creating an opportunity for marketers to improve social customer expectations and demonstrate social media ROI )-- LITHIUM NETWORK CONFERENCE - Lithium Technologies , the leader in Social Customer Experience, today unveiled new research showing ... (more)
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