Around the Net
30% Of UK Consumers Share Shopping Experiences
- Red Rocket Media , Tuesday, November 20, 2012 3:53 PM
Research by Verint Systems found about one in three UK consumers are happy to broadcast their shopping experiences across a social network, be it positive or negative,feedsfloor.com reports. The study saw 7,000 UK consumers questioned on their customer service experiences, with only 49% saying they feel happy with them on the whole. Long wait times was one of the biggest gripes; it was cited by two thirds of consumers as one of their biggest annoyances.
