GM Tries To Scrape Off Perception Barnacle
Industry observers have known for a while that GM (and Ford and Chrysler) vehicle quality and value are on par with everyone else, and sometimes better. But consumers still tend to believe cars from Toyota and Honda are more reliable in spite of the fact that General Motors products and brands have Toyota in a number of recent surveys, including the most influential ones from J.D. Power. But consumers are still skeptical about the reliability and durability of GM products and irritated by the government bailout.