Consumers clicking on an advertiser's paid-search and social advertisement will double conversion rates, compared with those who only click on the former. Consumers who click on search and social ads also spend more. The ads generate four times more revenue per click than users who only click on a social ad, per a study by Marin Software.
Findings from the report, titled "The Multiplier Effect of Integrating Search & Social Advertising," provide insight into the ability of searches to pull in users based on a brand's message, as well as the ability of social to push a message to targeted audiences.
Despite the differences that audience search and social foster, experts suggest each media helps the other in the path to conversion far more than directly than contributing to conversions on its own. A fragmented path leads consumers down multiple steps and can last for days. In fact, the report points to a Google study, which suggests that 65% of revenue comes from purchases made in more than one step, and 47% of revenue comes from purchases made in more than one day.
Marketers who manage social advertising campaigns in silos ignore roughly two-thirds of the channel's influence in the path to conversion and are most likely undervaluing their performance. Search campaigns managed alongside social campaigns have 26% higher revenue per click than search campaigns managed in isolation, per the study. It also benefits an advertiser's revenue per conversion. Advertisers have 68% higher revenue per conversion from their search campaigns when managed alongside social advertising campaigns.
The report also guides marketers through the process of how to integrate search and social marketing programs (You can come to the MediaPost Search Insider Summit in Key Largo, Fla., April 27-30, to learn more.)
Here are some tips from the report. Conduct an honest assessment of the organization's cross-channel capabilities. Adopt a multichannel digital marketing platform with audience retargeting across search and social publishers. Of course, the Marin report suggests theirs, but there are others from BrightEdge or Kenshoo. Monitor, measure, and gain insights from analytics that aggregate search and social marketing campaigns in one interface. Optimize toward lifetime value across search and social or run the risk of developing a myopic view.