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Smartphone Commerce: Visits, Revenue, Orders Increase
by Chuck Martin, Friday, July 11, 2014 1:23 PM
More retail activity is starting with mobile devices, which is
growing dramatically across the board. While most actual purchasing still happens in stores and most online buying is from desktops, mobile continues to increase its influence on all
areas. Two separate studies out this week provide yet another snapshot of the scope of activity. Revenue from dedicated mobile commerce sites of more than 350 retailers jumped 114%
from a year ago, based on an index from Unbound Commerce. The average value of a mobile order increased 31% to $109 in that tally. The monthly Mobile Commerce Index for June by BrandingBrand
also found the mobile market marches on. Smartphone activity is growing across the board, with the highest percentage growth in the area of revenue. Here’s the smartphone activity growth
compared to the same month a year ago, according to Branding Brand.:
- 110% -- Revenue
- 84% -- Orders
- 74% -- Page views
- 57% -- Visits
The data
is based on a sample of 26 of its retail customers comprising 109 million Web page views, 873 million page views and 2 million orders with total revenue of $291 million. Traffic from mobile
devices continues to increase, with almost half (49%) now coming from smartphones and tablets. However, the majority (72%) of orders are non-mobile orders, though the market share of
smartphone orders increased 68% from a year ago. Many studies show commerce from tablets being much higher than those form smartphones. However, in what may be an early indicator, the
BrandingBrand index shows the gap narrowing, with 15% coming from tablets and 14% from smartphones. As a source of revenue, mobile orders also continue to grow, now accounting for a quarter of
revenue, up from 20% a year ago. These and similar recent studies continue to document the import of mobile commerce. This presents the question of how well merchants and marketers can keep
up. All the major issues relating to mobile commerce will be discussed at the
MediaPost OMMA mCommerce
conference in New York on Aug. 7. Hope to see you there. Check out the
agenda.