Y&R’s Shelley Diamond has been promoted to chief client officer, a new post at the WPP agency. Diamond was previously Worldwide Managing Partner of Y&R and is a member of Y&R Global CEO David Sable’s Global Executive Committee.
In this new role, Diamond will help identify, develop and migrate Y&R’s best practices and talent around the global network, in order to optimize the distribution of resources among clients.
Diamond will also focus on the agency’s organic growth by driving collaboration across geography and disciplines, and will ensure that the Y&R network is training their people in the most “leveragable and forward-thinking ways,” the agency said.
Sable said that Diamond was well-suited for the new role, given that she “has been exemplifying every day of her 23 years at the agency what it means to be a client's most valued partner. At a time when we have an unrivaled set of proprietary tools and resources…we can truly help our clients engage their customers with great, innovative work that creates opportunities for them and, as a result, for us.”
Diamond, a 23-year Y&R veteran, has helped build the Xerox, Dell and Campbell’s teams and other key accounts. Her relationship with Xerox spans 25 years and two agencies and she has worked with Campbell’s for over 16 years, helping Y&R to become one of two lead agencies for their brands. She led Y&R New York from 2007 to 2010, and during that time she presided over strong organic growth with Y&R’s clients and helped bring in new business, per the agency.
Diamond is a mentor with W.O.M.E.N. in America, Fortune/U.S. State Department’s Global Mentorship Program. In 2005, she was recognized as "Working Mother of the Year” by The Advertising Women of New York and Working Mother Magazine.