Disability Travelers Eat Out But Need More Room Between Tables
The Open Doors Organization (ODO) in cooperation with the Travel Industry Association of America (TIA) and Harris Interactive, released the findings of its 2005 research study of the disability travel market. This follow-up to ODO's study of 2002 on the spending trends and market scope of U.S. adults with disabilities finds that more than 21 million adults with disabilities traveled for pleasure and/or business.
Among those adults with disabilities who have traveled by air, 84% said they encountered obstacles when interfacing with airlines and 82% said they encountered obstacles at airports. Despite such barriers, the average number of leisure trips and hotel stays was up 50% from 2002. However, 60% of travelers with disabilities who have stayed overnight in paid accommodations said they had problems at these properties:
- 48% had problems with physical barriers
- 45% had problems with customer service
- 15% had communication barriers
In terms of restaurants, the study indicates
- 71% of adults with disabilities dine out at least once a week, a 6% increase in casual dining from 2002.
- 40% of adults with disabilities complained of the lack of room between tables.
The study covered a new area of travel car rental. It found that:
- 20% of adults with disabilities rented a car for travel in the past two years
- 50% said they would be more inclined to rent a car if it were delivered and picked up
- 36% would be willing to pay more for this service
For more on this study, go here.
JACK LOECHNER
Center for Media Research
Recent Research Brief Articles
-
Shopping Sight Unseen May 24, 6:15 a.m.
According to Shopzilla, from a monthly e-commerce research initiative to track key shopping trends, 29% of ...
-
Black And White And Read All Over May 23, 6:15 a.m.
The vast majority of U.S. adults read newspaper media content across a range of technology platforms, ...
-
Innovate Or Die May 22, 6:15 a.m.
Innovation is not working out the way many companies expected. Rather than offering “the next big thing,” innovations ...
-
One For The Money, Two For The... May 21, 6:15 a.m.
According to a new survey by PunchTab, 81% of moms will engage more with a brand ...
-
SMBs Bullish(er) For 2013 May 20, 6:15 a.m.
According to the recent Business Confidence Survey by Insperity, small business owners are showing a willingness ...
-
Optimize Format For Effective Multi-Media Viewing May 17, 6:15 a.m.
According to a new report from Brand Perfect, considering global publishing for a digital generation, sales ...
-
High Entertainment Spenders Account For 70% Of Home Entertainment May 16, 6:15 a.m.
According to Nielsen’s U.S. Entertainment Consumer Report, consumers in households earning an average annual income of ...
-
Travel Pumps The U.S. Economy May 15, 6:15 a.m.
According to a recent report from Roger Dow, President of the U.S. Travel Association, on how ...
-
Smartphones and Tablets, Though Mobile, Require Separate Ad Approach May 14, 6:15 a.m.
According to an industry analysis by Adobe Digital Index, mobile devices have changed the way consumers ...
-
U.S. Still Largest Digital Out-of-Home Market; China Chases May 13, 6:14 a.m.
According to a new report from PQ Media, the Global Digital Out-of-Home Media Forecast 2013-17, global ...
Be the first to comment on "Disability Travelers Eat Out But Need More Room Between Tables"
Leave a Comment