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Consumers Fear ISPs Will Block Sites Without Government Intervention

As many as two thirds of Internet users worry that their Internet service providers might block access to other Web sites, and a majority hope Congress intervenes to protect that from happening, says a new survey from the Consumer Federation of America. According to the data, more than 75 percent of consumers surveyed expressed concern about service restrictions and double-billing, while 70 percent said they experienced blocked access to certain Web sites. Fifty-four percent reported that they would like to see Congress take action to ensure that network owners provide unfettered access to the Web. Moreover, few believe that network providers would agree to do so without government intervention.

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