During her tenure at Myer, Robertson
integrated edgy designer labels such as Stella McCartney and Viktor & Rolf; improved store layout, making it easier to navigate; introduced the "Basement," a young-fashion area, complete with a Virgin
Megastore and cafe; and updated the first-floor cosmetics area with hip brands like Bobbi Brown.
In a conference call with analysts last week, Gap president/CEO Paul Pressler acknowledged that "Old Navy continues to be challenging." Key to meeting that challenge will be getting product, marketing and the in-store experience right.
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