Commentary

Hits and Misses

Pfizer is having some terrific success using mobile for its Lipitor cholesterol drug. Nihal Mehta, CEO of ipSH said mobile coupon redemption rates are running 55%.

The way the program works is posters at doctors' offices carry a call-in number. Consumers dial into to a voice message system and get a text message back on their phone with a coupon code. Going to any pharmacist nationwide and showing the phone coupon gets the recipient a 30-day sample of Lipitor for free.

Beside some pharmacists in the Midwest "freaking out," the cmapign has been a tremendous success, Mehta says.

On the flip side, he says, a campaign for the latest Jessica Simpson single bombed. Posters were put up with snipes containing an SMS code enabling texters to download a ringtone. The "abysmal response" he credits to a general lack of interest in the Jessica Simpson single rather than anything inherently wrong in the campaign itself.

Pepsi, meanwhile, got a 15% conversion rate for a bus shelter campaign that pinged Bluetooth-enabled cell phone carriers asking if they would be willing to get a commercial message.

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