Once Google Analytics
users opt-in to share their data, the Benchmarking tool gets to work on comparing their sites' metrics to others that fit the same characteristics. Initially, the feature compares a site to others
that are the same size, but users can manually refine their comparisons on a category level. The problem is that the categories aren't granular enough to provide an accurate estimate of where a site
really is in terms of the competition.
In Benedict's example, she found that the average number of visitors to the test site was 900% higher than the industry standard. In fact, all of the sites she tested showed better than average performance. "Yes, you can select a category to compare your site metrics to, but the category just doesn't seem to be specific enough to my sites," she says. "Therefore, I don't feel I'm truly getting a real estimate of where I stand among competitors and identical sites."