With regards to market share, Goldberg
acknowledges that Live Search had made modest gains according to the latest comScore report--but notes that paying too much attention to monthly fluctuations wasn't part of Microsoft's long term
strategy. That strategy focuses on increasing the relevancy of results, simplifying the search process (so that people can accomplish their tasks easier) and turning the entire search model (for users
and advertisers) on its head.
Goldberg elaborates on why the final prong of the strategy is most important, and how Microsoft intends to do it by focusing on reshaping four key verticals--local and maps, entertainment, health, and commerce--and how Cashback is working in the commerce sector.