Welcome | View My Profile | Sign Out
MediaPost Home About MediaPost Privacy/Terms Media Kit Sitemap
Publications Home News
Online Media Daily Media Daily News Marketing Daily Mobile Marketing Daily Search Marketing Daily
Daily Feed> Email Daily Feed> Video Daily Feed> Social
Online Blogs
Online Spin Email Insider Search Insider Behavioral Insider Online Publishing Insider Mobile Insider Video Insider Gaming Insider Performance Insider Metrics Insider Social Media Insider Just An Online Minute Daily Online Examiner Raw Blog
Media Blogs
Research Brief Diane Mermigas:On Media TV Watch TV Board Magazine Rack Media Creativity Notes From the Digital Frontier Digital Outsider Mad Blog Red White and Blog
Marketing Blogs
Engage:Hispanics Engage:Kids 6-11 Engage:Moms Engage:Boomers Engage:Gen Y Engage:Teens Marketing:Green Marketing:Sports
Magazines
OMMA Magazine Media Magazine
Subscribe
Feedback Loop RSS Feeds Archives Subscribe
Feb 24 OMMA Metrics Measurement (NYC) Feb 25 OMMA Behavioral (NYC) Mar 17 OMMA Global (San Francisco) Apr 14 Search Insider Summit (FL) Apr 18 Email Insider Summit (FL) Apr 27 Outfront Conference (NYC) May 12 OMMA Mobile (NYC) May 13 Digital Out-of-Home Awards (NYC) Jun 15 OMMA Video Jun 16 OMMA Publish (NYC) Jun 17 OMMA Social (NYC)
Recently Concluded Events
Jan 26 OMMA Social (San Francisco) Jan 25 OMMA Performance (SF) Jan 12 MEDIA Agency of the Year 2009 (NYC) Jan 11 OMMA Agency of the Year 2009 (NYC) Dec 6 Email Insider Summit (Utah) Dec 2 Search Insider Summit (Utah) Nov 3 OMMA Adnets (NYC) Oct 30 OMMA Video (LA) Oct 29 OMMA Mobile (LA) Oct 29 OMMA Mobile & Video (LA)
All MediaPost/OMMA Events Event Blogging Past Event Videos
Industry Events Calendar
2010 Digital Out-of-Home Awards
2010 MEDIA Agency of the Year 2009 2010 OMMA Agency of the Year 2009 2009 Creative Media Awards 2009 OMMA Awards 2009 Digital Out-of-Home Awards 2009 Media Agency of the Year
All Awards
Employment Situations Wanted Services Offered Post a Job
Briefs Reports Online
MediaPost Directories
Mobile Insiders Group
People Finder Edit My Profile View My Profile My Contacts My Calendar
HOME • MANAGE SUBSCRIPTIONS • MEDIA KIT
Have You Driven A Search Engine Lately?
by David Berkowitz, Tuesday, January 13, 2009, 1:30 PM

SHARE

TOOLS

RELATED ARTICLES
TAGS:  Search

MOST READ

You may be used to using your phone as a search engine, and you've seen ideas for years about your TV serving as a search engine, but have you thought about your car as a search engine?

The idea had occurred to me before. Fittingly, the last section of my final column of 2008 noted one trend to watch this year is that "your car engine's your search engine." I wrote, "Then there's vehicle telematics -- anyone who's searched for a restaurant, attraction, or drugstore via a GPS device on the road will appreciate how valuable that can be."

Ford Motor Company has an even more ambitious vision for the future of in-car search engines. At the Consumer Electronics Show in Las Vegas last week, I met a number of executives from Ford at Social Media Club's Ultimate Blogger Dinner, including CEO Alan Mulally. I seized the chance to record video interviews with Ford's President of the Americas Mark Fields and Director of Connected Services Doug VanDagens. The full interviews, including text and video, will soon run on my blog, but I've excerpted segments with VanDagens that address how consumers search from their cars.

David Berkowitz: Do you want to share what you're doing?

Meet David Berkowitz at OMMA Metrics Measurement NYC!
David Berkowitz will be there speaking during "The Social Media measurement quagmire continues..." on February 24 at 2:30 PM. Top executives will be there. Will you?
Register today and save.

Doug VanDagens: I'm the director of connected services, so I'm responsible for connecting our vehicles with all the services off-board -- satellite radio, an Internet connection, HD radio, things along those lines. So we've got a whole host of awesome services, some that we've just announced back in December.

What we're announcing here at the show is an ability to connect to the Internet through a normal voice plan. So all you need is your phone, and we can take Sync through Bluetooth, connect to your phone, and connect out to Tellme, which is a best-in-class voice portal, and Microsoft now owns those assets. From there we can direct you to a number of Internet data sources. We can send the GPS information from the vehicle, we can send diagnostic information over your voice plan, and then we have traffic, directions, business search, and information, all Internet-based.

DB: So have you done some initial testing to see how people are already using this -- or is this really just rolling off the shelves now?

DV: It's just rolling off... It will be available in the spring, but the coolest thing about it is, it's going to be available on every new vehicle we're going to make in 2009, from the Focus to the high-end cars.

You'll have access to Internet information. You can personalize it. If you want news you can go in and say, "I want technology news," "I want business news." It'll be read to you. You can get sports, news, weather. Later this year we're going to introduce movies and stock prices.

You can get navigation information, so you can go out and say, "Find me the closest Starbucks," and it will go out, based on your location, and find the closest Starbucks to you, analyze the traffic conditions, tell you how to get there the fastest way, and download the directions to your car. The call will end, and now you'll get turn-by-turn directions. It will say, "Turn right at 200 yards," "Turn right now," it will take you anywhere you want to go. It will do business search -- you can get the phone number. And all of this is free for three years.

DB: Does this work in conjunction with GPS or more as a replacement?

DV: We use GPS in the vehicles. Starting in January, all of our new vehicles will have GPS. So we send the location from the car so we know where you are. You can say things like, "Search nearby," and they'll find anything that you want nearby. You can do a business search, you can do it by category, you can do it by actual business name, by proximity. So you can say, "Find me an Italian restaurant."

DB: What is Ford getting out of this by making it a free service?

DV: We're making our customers happy. We're offering something to them that nobody else is offering. It's free navigation, free business search, free directions, free information, and all you need is your cell phone.

DB: Have you been taking this for a test drive yourself?

DV: We are fast to the market. We just got the first version of this over Christmas. So we took it out and we've been running with it and it works great.

DB: The car was one of the few places people couldn't readily search before, and search is so ingrained in people's lives. How do you think your new service is playing into that fact?  How might this change consumer behavior?

DV: I think the first thing it does is, it makes it safer to drive your vehicle. Right now when people want to find a place to go or use their phone or an MP3 player, they're doing it anyway. They're looking down and dialing. This makes your car safer to use because if you need to find a place to go, it will automatically do it through voice. Our priority is voice. You can just talk to it, keep your hands on the wheel, your eyes on the road, and you get the information you need. That's the first thing it'll do.

The second thing it'll do is it will make access to information that you need fun. You can get the latest technology news. You can personalize your sports, you can personalize the weather. So it makes the driving experience fun and safe.

 

One comment on "Have You Driven A Search Engine Lately?"

  1. Susan Kuchinskas from freelance
    commented on: January 20, 2009 at 11:05 AM
    You rock!

Leave a Comment

You must be signed in to comment. Sign In

Do you have strong opinions and inside knowledge about the topic of this article -- and do you want to share your insights, observations and points of view regularly with the readers of MediaPost? To be considered as a MediaPost contributing writer, please send pertinent info about your credentials, plus several column ideas and one example of your writing on the topic, to pfine@mediapost.com. Please see our editorial guidelines here first.

DAVID BERKOWITZ


AUTHORS

ARCHIVES

RECENT VIDEOS
Recent Search Insider Articles
What's Good For The Google Should Be Good For The Old Gum Tree   
The buzz around Google's proposed settlement with the Authors Guild, designed to make out-of-print library books...
Using Placements To Boost ROI On Google's Content Network   
The Google Content Network -- comprised of hundreds of thousands of third-party Web sites -- reaches...
Super Battles for Search Dominance   
This weekend, the Colts and Saints will battle to determine the king of the football hill...
The 150-Millisecond Gap   
A few weeks ago, I was sitting in a meeting room at Simon Fraser University, among...
The Days of Guessing at Keyword Research Are Over   
In my last few columns, I've covered the considerations for search in a site redesign, so...
Searching For Search's Elementary Particle   
I've just begun reading Margaret Wheatley's "Leadership and the New Science," which applies cutting-edge theories from...
Ginned-up For Conversion Optimization   
Lately I've turned my attention more forcefully and specifically to the idea of conversion optimization, as...
The Planet Of Right Here   
For anyone who remembers one of my early articles from last year, titled "Our Little Baby...
Undecided About Bing, The Decision Engine   
OK, I admit it. Bing is starting to show some glimmering signs of promise. But I...
What Rishad Tobaccowala Learned From Google   
Rishad Tobaccowala is a management board member of VivaKi, Publicis' digital marketing shared services and incubation...
>> Search Insider Archives 
ABOUT MEDIAPOST • MASTHEAD • MEDIA KIT • RSS FEEDS • PRIVACY/TERMS & CONDITIONS
©2010 MediaPost Communications. All rights reserved.
1140 Broadway, 4th Floor, New York, NY 10001
tel. 212-204-2000, fax 212-204-2038, feedback@mediapost.com