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Gobbledygoogle
by Ari Rosenberg, Thursday, March 1, 2007, 10:15 AM

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Google has been selling advertising for five, maybe six, years, while NBC and its network brethren have been doing it just a bit longer. And yet now the former is going to show the latter and their cable cousins how to do it better?

Television executives, please, if you are listening - just say NO to the tempting offer of allowing Google to "help you" by selling your unsold inventory. This would be a catastrophic mistake, and I can explain why. But first, below is an excerpt from an article Ad Age published Monday on this subject:

"They (Google) want to start with scatter first and then move to local," said one executive familiar with Google's plans. Scatter refers to TV ad inventory that is not sold to marketers ahead of time, during what is known as the upfront, but is negotiated and bought each quarter. The price of scatter inventory rises and falls in relation to whether there is a lot or a little available, making it a market perfect for the auction-style ad system at which Google excels. The search giant has already attempted to apply its sales tools to radio and print-ad sales, and TV executives have long been wary of allowing Google to get a toehold in their business. TV executives argue that they don't want to see their products commoditized, and that auctions could depress pricing. Google argues the opposite, claiming it will bring new customers to the market, possibly increasing prices."

Google would purchase your unsold airtime and then resell it to its vast pool of advertisers your own sales staff can't seem to break. Does it occur to you why your own sales team has not sold advertising to these "new customers" only Google can bring to the table? It's because you don't want them to.

New Canaan, Conn. has one of the most exclusive Zip codes in the country. Residents include David Letterman, Paul Simon, and, ironically, Jeff Immelt, the CEO of General Electric. The town maintains its immense value because not everyone can afford to live there. Television is like New Canaan -- not every advertiser can afford to live there. What Google fails to recognize as it tries to play in this neighborhood is that, while it does make it easier for advertisers to pay the mortgage, those same advertisers can't afford to build a home. Google advertisers pay a buck or two a click to advertise on Google right now. How much money do you think they are going to spend on the production of a television ad?

But who cares? Inventory sold is better than inventory eaten, right? Wrong, and viewers care. The second a dumpy-looking ad appears on their screens, the quicker they change the channel. The more often they change the channel, the more likely they fail to return to your program - which, ultimately, will lower ratings and deflate prices -- not increase them as Google suggests.

Google will argue the ads it sells will be extremely relevant, which will hold the viewer's attention. OK, but relevancy and producing engaging creative are not mutually exclusive -- and Google is blind to this notion because Google knows very little about advertising. The company knows a whole lot about you personally, and about search and related technologies -- but what it knows about advertising it borrowed without permission and paid a significant penalty for doing so. Just ask Bill Gross.

Google is putting the yellow pages out of business. The company created an "ease of use" platform that delivers scale never seen before. But it has yet to scale the walls of brand advertising. And it needs to, given the expectations it has established. So Google's plan is to ride its scooters up to the offices of the companies that have the biggest slice of the brand advertising pie, and "help" monetize every last crumb of a meal it hasn't earned.

At its core, Google is a typical dot-com, living in another world, speaking in circles until you get dizzy and start to doubt your own business sense, and just as you are about ready to faint, Google hands you a check while picking your pocket.

1 person recommends this article. 

20 comments on "Gobbledygoogle "

  1. Beau Tardy from Dizzy Worldwide
    commented on: March 05, 2007 at 12:30 PM
    Ari is absolutely right. Google will consume TV if you let it.

    Beau Tardy / www.beautardy.com

  2. Derick Harris from Cyber ID
    commented on: March 02, 2007 at 4:21 PM
    Nice item, Ari ! Right on point. Derick

  3. Jonathan McEwan from MediaPost
    commented on: March 02, 2007 at 2:41 AM
    Han Ko. In a push media universe you might be right. But this is a the new pull universe. TiVo and the Internet have changed the game to such an extent that advertising needs to be at least as interesting as the content it interrupts. You can't just put anything on TV and expect people to sit there and take it. Case in point: I watch all my TV on my iPod or TiVo. You can't reach me on the former (yet), but when watching TiVoed content I constantly forget to fast forward during commercial interruptions -- until that really bad ad comes on and I suddenly remember I don't have to be watching this crap. Then I miss all the ads that followed it. I think it's really important for TV networks to pay attention to the quality of the ads they run as well as the quality of the programming. In a pull universe its wiser to run a house ad than a repellent one.

    Yes indeed, Han Ko, welcome to the 21st century.

  4. Emmett Childress, Jr. from 2010 advertising
    commented on: March 01, 2007 at 4:33 PM
    If Google is successful I hope something is done to keep legitimate business ads from being sandwiched in between ads for businesses that would take away from an advertiser's brand/message. I've seen ads on BET's Uncut for dentistry and churches. I have also seen ads on a radio website thtat had Judge Hackett's image placed directly below a scantily clad woman with a sun burst emanating from her crotch. There is absolutely no way I would let a client of mine participate in anything where ad placement was not part of the agreement.

  5. Emmett Childress, Jr. from 2010 advertising
    commented on: March 01, 2007 at 4:05 PM
    Ari:

    Give 'em heck!!! Ari I could not agree with you more regarding Google's entrance into the advertising world. The technology can be used to do some really interesting things; however, the execution is where things fall apart. Google can't guarantee the quality of the content. Han was right about the Dorito's ad but totally missed he mark regarding your self disclosure. Ari you benefit either way. Effective sales are key to getting these coveted small-medium sized businesses using the audio visual medium. Print, radio, and online salespeople must be proactive consultants helping their customers achieve desired results.

  6. Ari Rosenberg from Performance Pricing, LLC
    commented on: March 01, 2007 at 1:09 PM
    Han Ko -- I love your enthusiam even though it is behind a dissenting opinion -- but please know I do not sell media time for television stations nor do I sell any inventory at all so your written assumptions are incorrect. My opinions I share weekly with this column are strong (too strong some times) but to call them biased is unfair and not nice. My byline since I started writing for MediaPost in 2004 has always been clear -- I run a media sales consultancy practice -- and my web site (which is quite embarrassing at this point) is relaunching next week and will explain that I coach and teach media salespeople how to sell more effectiively but I do no selling of my own and am not commissioned to do so.

    Again, I love your intelligence and passion and encourage opinions opposite of my own to be posted -- it makes for a better learning experience.

    Ari

  7. han ko from Consumers Reports
    commented on: March 01, 2007 at 12:41 PM
    I can't believe there are questions about the quality of the TV ads that will be produced. There are already a lot of low production quality ads on TV from local/regional companies by the way which are effective. Are you telling me that all TV ads have to cost six figures to produce? In this day and age, technology is getting cheaper and people are getting more adept at creating content (videos and audio)....Oh by the way, did anyone happen to see the user Dorito ads on the Super Bowl? Pretty good huh? Those ads were better than having Jay Leno eat Doritos on TV from a few years ago. Definitely more creative and much cheaper. How much do you think it cost to produce? Welcome to the 21st century!

  8. John Caronna from Gannett
    commented on: March 01, 2007 at 12:37 PM
    Ari:

    I couldn't agree with your Google assesment more. The odds of the price for "unsold inventory" being higher if Google sells it would be the same as me beating Tiger Woods in a one hole sudden death playoff- it is theoritcally possible, but common sense tells one that it is a huge longshot...

    John Caronna

  9. Mike McGrath from RealXstream PTY LTD
    commented on: March 01, 2007 at 12:18 PM
    This argument has some merit. Any small business can describe it wares in words and pictures for print or Adsense. But coming up with quality creative for video or TV requires an entirely different skill set.

  10. Jonathan Mendez from OTTO Digital
    commented on: March 01, 2007 at 11:46 AM
    "The second a dumpy-looking ad appears on their screens, the quicker they change the channel."

    My local auto dealers would argue that...

    "Google knows very little about advertising"

    Their built the most profitable ad-plaform ever known to man...that also happens to have the highest ROI for advertisers...

    "Just ask Bill Gross"

    AdWords algos are nothing like Overture. Overture had no algos...

    "it has yet to scale the walls of brand advertising"

    It's about halfway up the wall. Ask Sony's Brand folks about what they're doing in Google.

    "Google is a typical dot-com, living in another world"

    Typical? You should look at what they are doing with their massive data centers in Moscow and Kirkland...They have the best and brightest working there. This goes waaaaaaaay beyond PPC.

  11. Celso Oliveira from Pepperdine University
    commented on: March 01, 2007 at 11:39 AM
    It's OK for a media sales guy to be negative about this. After all, if Google nails down this idea and it spreads to more than left over inventory, guess who's gonna be out of a job?

    www.celsooliveira.org

  12. Jonathan McEwan from MediaPost
    commented on: March 01, 2007 at 11:38 AM
    I can't speak for everyone, but there are ads out there that annoy the heck out of me and drive me to either get up and do something in the kitchen or change the channel. If the show is only garnering middling interest from me in the first place, I can be reminded that there are more interesting things to do like surf the Web or respond to well-written blog entries like this one...

  13. Bill McGee from Healthdash
    commented on: March 01, 2007 at 11:21 AM
    Well said - just because someone can bid for an unsold seat, doesn't mean they can create (or can afford) a spot with meaningful brand value. I had the same reaction as you when Google (and Bid4Spots) moved into selling radio inventory, though it's a little easier to produce in one dimension (sound) than three. But even that is a stretch - heck, there are bad 25 character titles/75 character messages to prove that giving someone a bigger paintbrush doesn't mean they know how to paint.

  14. Mark Spector from Young & Rubicam Brands
    commented on: March 01, 2007 at 11:13 AM
    Congrats to Ari Ronsenberg on a very well thought-out blog. It makes perfect sense, though I never thought of it before.

  15. Jonathan Pape from Techmedica Health
    commented on: March 01, 2007 at 10:56 AM
    Assuming Google Advertiser's will lower the value of television shows is short sighted and somewhat biased. It is arguable that television is all that "good" right now and a polished ad created by an ad agency is "better" then an ad a small business or SpotRunner could generate. I welcome a more diverse and experimental television adscape and think the biggest problem with television ads currently is a lack of variety and daring. Google will do what it does best, allow smaller and a creater variety of Advertisers to promote their company/product in a new channel that had previously been cost prohibitive.

  16. han ko from Consumers Reports
    commented on: March 01, 2007 at 10:51 AM
    This is extremely bias by the fact that the writer is a media consultant who's livelihood is selling media including TV time. It's obvious Ari is clearly threatened by Google there is against Google doing this because if they were to succeed, Ari would be out of business. Would Ari mind telling the audience that you're a media consultant and would be very threatened by Google if they were to succeed.

  17. Larry Wallace from Wallace & Partners
    commented on: March 01, 2007 at 10:41 AM
    Ari - Excellent piece, I'm getting a bit tired of hearing, what seems like a continuing basis just how good and great google is, and it's refreshing to hear and see someone take an opposite viewpoint. Larry- Media Consultant/Michigan

  18. bob pattan from fox television
    commented on: March 01, 2007 at 10:35 AM
    In the spring of 2001 when I was Local Sales Manager at KRIV-TV in Houston, some folks from a large local company came by with a pitch to buy our some of our inventory at a fixed rate, which they would re-sell. The pitch was that we could buy the inventory back from them if we needed it, but at a rate likely higher than what we sold it to them.

    The name of this company that made this pitch was Enron Media Services. Yes, same Enron.

  19. Dennis Romano from enVision dennis romano
    commented on: March 01, 2007 at 10:27 AM
    amen.

  20. charles mccullagh from magazine publishers of america
    commented on: March 01, 2007 at 10:27 AM
    Nice to hear antidotes to Google-mania

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