A good customer experience is not a nice addition -- it's actually how brands can survive or die. Compare booking an MOT at Halfords.com with filling the fridge at NakedWine.com … Read the whole story
IBT Media announced today its plans to double its video output on International Business Times UK in 2016, as well as launch mobile video. … Read the whole story
Politico is upping its political game. On Monday, Politico debuted a content approach it refers to as "Stadium Moments," which seeks to generate an … Read the whole story
When generating individual News Feeds, the social giant will now consider user feedback, and especially indications that users like -- and like engaging with … Read the whole story
All the Ts were crossed for Alphabet in the fourth quarter ending Dec. 31, according to results released yesterday. Profits jumped 5% over the … Read the whole story
Everybody's talking about the fall of Downton -- an ongoing discussion about the current sixth and final season of this once-electrifying PBS hit and … Read the whole story