Hotels are known for relying on loyalty programs to keep customers coming back. To keep up with the consumer shift to mobile, many have also introduced apps that let people … Read the whole story
The digital customer experience now encompasses interaction across devices at various points along the path to purchase, and the journey often begins on one … Read the whole story
If the goal for Windows Phone was to become a credible third player in the smartphone market, it's headed in the wrong direction. In … Read the whole story
The "Dukes of Hazzard"-themed ad campaign AutoTrader launched this year addresses some basic car shopping behavior trends: mobile, device agnostic, and real-time digital auto … Read the whole story
Wireless carrier T-Mobile plans to slow down smartphone users on "unlimited" plans who use the company's network to access peer-to-peer services. The carrier's decision … Read the whole story
No matter how you slice it, mobile consumers want to shop in stores and they're looking for a deal. This came through in a … Read the whole story
Spotify has added a buy button to its service, making it possible for its 40 million music fans to buy direct from musicians using … Read the whole story