The majority of Twitter and Facebook users -- 83% and 71%, respectively -- expect a response from a brand within the same day of posting. Some 71% of consumers who … Read the whole story
In my previous columns on disintermediation, I made a rather large assumption: that the market will continue to see a balancing of information available … Read the whole story
Facebook's shares shot up Wednesday after it released third-quarter results showing the company was making progress in building its mobile ad business. But the … Read the whole story
Yelp agreed to buy Qype -- its biggest European rival -- for about $50 million in cash and stock. Yelp now has established communities … Read the whole story
As you may recall from previous posts, my family and I are currently in the process of building a house and are living in … Read the whole story
Visual social network Pinterest broke into comScore's ranking of the top 50 Web properties -- at No. 50 -- with 25.3 million unique visitors … Read the whole story
At least for now, shoppers are saying they intend to be careful, and plan to spend $386, down slightly from $395 in 2011. Omni-channel … Read the whole story