• C'mon People, Is #f*ckyouwashington The Best We Can Do?
    With due apologies to the guy -- @jeffjarvis -- who had the good sense (but the bad timing) to start up the #fuckyouwashington hashtag last Saturday night, I'm disappointed in social media right now. As this column is the best platform I have on which to rant, here I go.
  • The Infinite Moment of Truth
    Some moments can last forever. As a marketer, you have the power to create such moments yourself. Are you ready for your moment of truth?
  • Making Google+ Your Go-To Social Net For Pie-Throwing News
    The alleged insight I'm about to impart here started, nefariously enough, when I heard polite, British cries of, "Oh!" and "Outrageous!" emanating from my MacBook yesterday. At the time, I'd been sending out emails to do with the upcoming Social Media Insider Summit (plug!), with The New York Times video stream of the Parliament hearings with the Family Murdoch playing in the background. By the time I clicked over to nytimes.com to see what had caused the commotion, the stream had been temporarily shut down. I immediately went on the hunt for what had happened.
  • Keep It Strategic, Stupid
    In 2011, do marketers and their trusty agencies really need a reminder to tie social marketing programs back to their overall marketing strategy and objectives? Yes. For Exhibit A, I present Google+.
  • Hey, Social Media Experts: What You Do Is Worth Nothing!
    I know you're probably expecting me to write about Google+ again this week. Sorry to disappoint, but today I'm going Big Picture, to make sure anyone who reads this gets a much-needed feel for what some people think social media people do all day. The answer? Nothing. Nothing of value, anyway.
  • Why Google+ Doesn't Matter
    Google+ is the future of social media! It's better than Facebook and Twitter and CatPaint combined! Or maybe not.
  • The Buzz Keeps on Going for Google+
    In case you're keeping score -- and I kind of hope you aren't -- this is the fourth Social Media Insider column in a row about Google+. My partner-in-crime, David Berkowitz, has written two so far, which you can read here and here. And this, dear oversaturated reader, is my second. So why aren't we done? Frankly, it's because in the three or so years I've been writing this column, I haven't seen this level of excitement in the marketplace about a new social network
  • Why Google+ Matters
    I'm done writing about Google+, at least for today. Fortunately, I have enough material for a column thanks to the powers of crowdsourcing -- the act of tapping the community to achieve a common objective. In this case, I posted a message on Google+, publicly asking, "Why does Google+ matter?"
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