• Study: Social Access Key To Smartphone Happiness

    According to the latest Wireless Smartphone Customer Satisfaction Study from J.D. Power and Associates, owners who used their devices to access social media sites such as Twitter, LinkedIn and Facebook had higher satisfaction rates (783 on a 1,000-point scale, about 22 points higher) than those who do not often access the sites on their handsets. ...Read the whole story

The New York Times' New Paywall Uses Social As A Sampling Tool

our topic today is The New York Times' just-announced digital subscription policy, because now we finally know how at least one great media property will try to eat its cake and have it too when it comes to monetizing content while at the same time making it shareable. ...More