Reaching for an analogy to describe how Google launched Google+, its suite of social networking tools, for some reason I am drawn to the realm of child-rearing. Or rather, neglect, now that Google+ is open to the public: after keeping their kid tied up in a darkened basement for three or four months, it's like the parents have suddenly hauled their atrophied offspring outside, urging "Now go, be free! Make friends! Experience the whole wide wonderful world!" Then they give the kid a gentle nudge and he falls over. ...Read the whole story
Alcohol brands are welcomed to participate in social media marketing, but -- just as they ask of customers -- they're being encouraged to partake responsibly. The Distilled Spirits Council of the United States this week issued new guidelines for social-networking sites. ...Read the whole story
At this year's Summerfest music festival, the mobile marketing campaigns for U.S. Cellular powered by Vibes Media saw participation up 51% this year -- much of it apparently driven by the social-marketing savvy of the bands. ...Read the whole story
It's easy to point out the ways in which email and social media are different, and how it is possible to conclude that a company that has built its communications program on email should not move resources into social. That email marketers make excellent social media marketers is one very good reason to supplement communications through social. Still, there are many counter arguments I come across, some less defensible than others. Here are a few of the most frequently cited, each in need of a little mythbusting: ...More
We all know that social media is getting bigger and bigger with every passing day, and more brands are engaging in social media every hour, but what about those brands that are still hesitant to get in the game? What do you say to them? If a brand is still afraid to get involved in social, it's because of one of the following "excuses" (and yes, I mean "excuses" -- because none of these are relevant reasons to stay out of it): § "I can't control my message in social." § "There's no clear way to engage my consumers -- ...More
According to a new Nielsen report, social media's growth connects people with just about everything they watch and buy. Whether it's a brand icon to connect with a company on LinkedIn, a news ticker promoting an anchor's Twitter handle or an advertisement asking a consumer to "Like" a product on Facebook, people are constantly being driven to social media. The latest Nielsen insights provide some answers on exactly how powerful this influence is on consumer behavior, both online and off. ...More
So-called social TV marketing, and social media in general, comes down to the underlying message that word-of-mouth has always been about: "This [insert your favorite TV/movie/song] comes from a friend whose taste you trust." Though I have lots of friends, they mostly don't have the same taste as I. That's fine with me. What happens next? It leaves me depending on strangers, stumbling onto media and entertainment I might like, or even counting on professional critics. ...More
I wouldn't have predicted that I'd be seeking a new entertainment recommendation service right at the time that I've been using Netflix the most. Sadly, with its forthcoming split into two companies, Netflix has lost any concept of what it is, and it has just opened a massive window for someone to trump it. ...More