For all its huge popularity, Facebook doesn't seem to be particularly well-liked by its own users, according to the latest figures from the American Customer Satisfaction Index E-Business Report, which … Read the whole story
Consumers are dissatisfied with online businesses. Overall, satisfaction for search engines, social media and new and information sites fell 1.6% to 74.2 on the … Read the whole story
Firming up its social strategy, Meredith Xcelerated Marketing has officially named Jack Macleod as SVP and general manager of its Social Practice. Meredith Corp.'s … Read the whole story
Via a "FunCruiser" that will be making stops all over the country in the coming weeks, Samsung will look to link its media players … Read the whole story
A federal judge has slammed the door shut on two LinkedIn users who attempted to sue the social networking service for "leaking" data about … Read the whole story
Mobile shopping continued to climb in the second quarter, while retail sales via social media dropped according to a new report from IBM. The … Read the whole story
According to Yesmail Interactive, many social media and email campaigns do not match up with consumers' patterns for when and how they engage with … Read the whole story
If you were to tweet a message into space, what would you say? I'd want to riff off "The X-Files'" famous tagline: "The truth … Read the whole story
"Social discovery" is one of the hotter buzzwords these days, referring to how people can tap friends' implicit and explicit recommendations to experience something … Read the whole story
Digital advertising venues offer a plethora of data for marketers to mine, but there's still not enough to prove ROI, including for online video. … Read the whole story