June 23 - 26, 2019Don Carlos Resort & Spa Marbella Spain


Customer Engagement: Capturing Attention in a World of Distractions

Consumers are suffering from information overload, as they navigate a fragmented media landscape that is cluttered with messages. Email marketers are challenged to get noticed in this landscape even by existing customers. At Email Insider Summit EU, we will take on the big media war of 2019 - not just getting noticed but getting genuine attention, not just clicks and conversions but building relationships, experiences and loyalty.

In this edition of the Email Insider Summit, we will explore how brands fight for customer engagement when attention spans are getting shorter, and regulations are stricter. We’ll also look at how CRM leaders are moving email beyond its bottom line performance strengths in conversion, retargeting and ROI to become part of a longer term engagement strategy. The show will address how brands are using automation, data and AI to deliver more personalized experiences in real-time by revealing how brands best executing these tools to make better customer experiences that start relationships.

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Previous Email Insider Summit Europe Attendees Include:


Brand Marketers VIP Program

Insider Summits are complimentary to Brand Marketers who meet our requirements.

To qualify, you must:
* Control the Email strategy and budget at your company
* Currently work at a well-known consumer brand
* Serve as Senior Level Management or above
* Agree to attend all sessions and all 3 days of the Summit

Complimentary Brand Marketer pass includes:

* Summit registration (€3390.00 value)
* Accommodations at the Resort for three nights
* No Charge Activities
* Meals, drinks and functions over three days

To begin the application process simply send your full contact info and one or two sentences about your role to Kath Pay at kath@holisticemail.com.

Recent Attendees from all across Europe

Become an Email Insider today and join our truly Pan-European Community 

“A 3-day packed program together with excellent, data-driven CRM/Email Brand colleagues and suppliers… All who provide a great interaction and in-depth knowledge.  The mix of presentations, panel discussions and round tables was perfect.”
- Marjon Leggedoor, E-mail Marketing Manager, ABN AMRO Bank

“EIS Europe is an excellent event for email and CRM professionals from brands and suppliers to meet, collaborate, share ideas and learn at the same time as having lots of fun! Great venues and inspiring content that shouldn’t be missed!”- Christina Large, Account Director, Alchemy Worx

"I'd recommend all senior leaders in the digital marketing space to attend this great summit where its not just about obtaining knowledge, but even more so to establish relationship with peers within the industry. The email insider summit creates an atmosphere where people feel free to share experiences, brainstorm and co-create to help get you further. And obviously you'll gain a lifetime experience to look back on! It was with great pleasure to have attended the European 2018 winter edition."
Tias Hazebroek, Sales Manager, EMEA, Oracle Marketing Cloud
"Great vibe.  Great professionals.  Great discussions.  The BEST of email marketing in one room for 3-days.  What more do you want!?!”
Rick de Wit, CEO, 100%EMAIL

"A fantastic event which brought together people with a range of expertise and from a range of backgrounds to share ideas, best practise and innovative ways as working. The event was the right mix of professional discussion and social activities to facilitate productive discussions and form relationships which will hopefully continue beyond the week.”
Laura Russell, CRM Manager, DogBuddy
“This was a wonderful and inspiring event.  Thank you for making the effort to create these events and bring them to Europe!”
Elena Gerhold, CRM Executive, Cinesa

“Brilliant event!  Fantastic content and speakers with a great mix of social time.”
Matt Lyon, Strategic Account Director, Movable Ink

"EIS Europe always manages to be just ahead of the curve with discussions on topics that are immediately or soon to be relevant.  It has only been a few days since the conference and I have already put in place some of the many, many superb and advanced ideas discussed, and I know that by so doing, I can help improve my team's bottom line.  The volume of content covered in a just a few days and the level of discussions taking place were more advanced than at most conferences.  A beautiful hotel and superb food along with a great mix of brands, agencies and tech suppliers made for a really great event."
- Olly Beckett, Senior Database Marketing Manager, Expedia

“The Email Insider Summit Europe was SO great!  I’ve learnt some really interesting things and it’s triggered so many interesting insights take easy and test!”
- Sarah Jones, CRM Specialist, Autotrader

"The Email Insider Summit - Europe is a great way to get loads of valuable information and inspiration in a very short time. The organization is excellent and speakers and attendees are very professional.  A fantastic and enjoyable way of getting to know fellow email enthusiasts and sharing thoughts on the business!"
- Anja Bimmel, E-business Developer, Transavia

“The Email Insider Summit Europe was fantastic!  The entire event was so well co-ordinated and contained the perfect blend of diverse and relevant content and networking activities.  You made it easy & natural to have meaningful conversations, and I’ve returned to the office brimming with new ideas and insights!  Thank you!
- Catherine Loftus, Membership Marketing Manager, TrustedHousesitters

"I just wanted to drop you a line saying that I really enjoyed the Email Insider Summit - Europe conference.  By far the best event I've ever been to in terms of structure, speakers and attendees." 
Lee Kennedy, CRM Manager, Northern & Shell Digital Media (Daily Express, Daily Star, Channel 5, The Health Lottery, OK! Magazine)

"MediaPost's Email Insider Summit - Europe provided a great opportunity to meet like-minded people across the industry that I could share ideas and network with.  The content was varied which was a definite benefit and the venue was great - conveniently located and the activities organised were just right for networking.”
Reina Toeda, CRM Manager, EF Englishtown

"One of the best email marketing conferences I've attended. Great location and a lot of new ideas.”
Mark Brauch, Head of Digital Direct, Payback

"I was very impressed by the quality of brands and marketers that were at the Email Insider Summit. The conference was interesting and I learned a lot and made a lot of good contacts. I look forward to attending in the future!
- Sichia Bell, Email Marketing Manager, Virgin America

"The Email Insider Summit - Europe is an excellent way to meet other e-mail marketeers and learn from each other in a 3-day event at a wonderful location. A perfect mix of business and pleasure. I can surely recommend this event.”
- Robin Riemslag, Customer Journey Expert, ING

"EIS EU is possibly the only conference that I’ve come away from feeling energised. It was a great balance of learning, connecting with industry peers and with a rare opportunity to get out of the conference room and explore the destination. I was genuinely blown away with how open, honest and welcoming everyone was. It’s raised the bar for all future events."
Gemma Ball, CRM Manager, On the Beach
"A great 3 days meeting industry leaders and learning how they are facing challenges like GDPR and personalization. Because almost all different industries were present, you get new ideas and inspiration.”
Jeroen de Liefde, Email Campaign Manager, IEX Media

"There could not have been a better event to get a real insight in to email, marketing and technology. A jam-packed agenda of both work and rest, but a fantastic catalyst to meet a number of exciting people and leaders in their industry."
Emily Stewart, Growth manager, Email Marketing, EMEA & AMER, Skyscanner
"Really great event, unlike any other I've been to before. Great people, networking and content in a fun and informal environment. Would highly recommend”
Chris Pook, VP, Customer Retention, Lyst

"What an amazing event AGAIN! This is by far the best event for the email industry. Great content, great activities and great people!  I look forward to the next one.”
Anup Khera, Strategic Sales Director, Cheetah Digital
"The Email Insider Summit Europe was absolutely fantastic. I had an amazing time, learned a lot and I have met a lot of interesting people. It was really nice to be together with 75 'email gurus' and talk about our profession, even in an informal environment! Thank you so much for these wonderfull days.”
Jochem Veenstra, E-mail Channel Manager, Otravo

Quality Pledge

MediaPost strives for excellence in its coverage of media, marketing and advertising. Our mission is to critically engage key questions for brand marketers, media buyers, sellers and emerging platforms. We choose speakers exclusively for their ability to bring perspective and insight to our stage. All conferences are programmed by proven, expert, unbiased journalists. MediaPost has never and will never engage in "pay to play" conferencing. 


Join the conversation #MPEIS

Content Programmer

Dianna Dilworth, Event Programming Director, MediaPost & DDC Media

Programming Committee: 
Maaike van Prooijen, Event & Community Marketer, Tacx
Robin Riemslag, Customer Journey Expert at ING Bank the Netherlands
Beata Linz, Email, Digital & Brand Marketing Consultant, Beata Linz Consultancy
Gianfranco CuzziolDirector CRM and Data, Intermarketing Agency

Don't Just Take Our Word For It! Here's what other European Email practitioners are saying about the Email Insider Summit Europe event series...

“The Email Insider Summit Europe event was by far and away the best conference experience I’ve had in my 9 years in marketing, both in terms of the content, insights and learnings but also from a people perspective. Everyone was absolutely lovely, fascinating and fantastically friendly and approachable.  A joy from start to end, so thanks again – huge advocate!”
- David McKean, Member Marketing Manager, Zipcar International

"The blend of content and networking sessions at the Email Insider Summit - Europe was great, and allowed me to make some proper connections with people who I will stay in touch with.  In fact, I have already had two meetings back here at the Arsenal offices from solutions providers I met at the event.  Great event!" - Charles Allen, Head of Marketing, Arsenal Football Club

"Best event I've been to in years. Everyone was looking to share experiences and CRM examples of their business and industries. MediaPost managed to select the perfect location which gave every participant the perfect mood to share what they know.”
Coen van de Ven, CRM Manager, EMEA, Samsung

"The Email Insider Summit is by far the most actionable and fun email marketing conference I've ever been to!  A can't miss event for every email marketer.  This is where Email Marketers get inspiration!”
- Paulina Mietkiewicz, eCRM Director, Ralph Lauren

"The European Email Summit 2018 in Grindelwald - what a blast it was.  Great speakers and tons of information to take back home. Thanks MediaPost for this event. Met a lot new people which are passionate about the field we work in."
Sebastiaan Rasterhoff, Director, Performance Marketing & CRM, Rakuten

“It’s so great to be a part of this email community.  MediaPost again did such a great job of putting together an amazing group of people, and from the event I particularly liked the case study presentations.  We can learn so much from them, and take home ideas and practices that we can use ourselves.  So valuable.  Thank you!”
Maaike van Prooijen, Director, Email Marketing, Evi van Lanschot

"I had an excellent time at the Email Insider Summit Europe event. The whole package was well put together. The sessions were good in length and quantity, the location was brilliant and it was a nice touch to have the afternoon activities too.”
- Funmi Santos, Senior Database Marketing Manager, Chelsea Football Club

"With the Email Insider Summit you have exceeded my expectations.  The content was been relevant and practical and it gave me the chance to meet other professionals with similar experiences.  In reference to the activities and accommodation, what can I say?  Simply amazing."  
Lydia Pérez, CRM Director, Cinesa

"An excellent event which encourages like-minded email marketers to come together. MediaPost organized the event seamlessly & the content sessions were of a very high standard.  Loved meeting fellow email marketers and making extremely valuable contacts!  Thank you!”
Victoria Hopkins, Senior Email & CRM Associate, Kate Spade

"The Email Insider Summit - Europe provided an amazing exchange of ideas and techniques from solutions providers, marketers and publishers that was enriching and motivating for all of us!  Excellent venue, great group, and very well-balanced.  Congratulations!"
Florin Armasu, Managing Director, Emailing Network

"It was so interesting to meet people from other brands/agency really focused on CRM/Email marketing.  Great event!”
Chiara Rossitti, Email & CRM Manager, The North Face 

"What I really like about the Email Insider Summit Europe event is it's strong sense of community. Highly refreshing to spend a couple of days with folk who really understand email successes.  I always come away refreshed and inspired, and with a notebook brimming with ideas.”
Gill Norgate, Senior Manager, Digital Messaging, Hilton Worldwide

"I would highly recommend this event, because this is a major opportunity to meet the best e-mail marketers in the world. Credits to MediaPost and all sponsors of the event as they took great care of us.”
- Niek Stofbergen, Senior Email Marketer, Kleertjes

"EIS EU was the perfect combination of endless networking and learning in an exciting venue. I highly recommend joining this summit when you have the opportunity.”
Jeroen Millenaar, Manager, Online Marketing, Allsecur (an Allianz company)

"I really enjoyed MediaPost's Email Insider Summit Europe event.   It is a great format where you get to know almost all people without any sales pitches and pushy advertisers. The intimate group size was perfect and I am sure we will do business with some of the advertisers/participants in the future.  Thank you again for a great event!”
- Alex Baar, Digital Experience Marketer, Bakker.com

"The format of the Email Insider Summit was perfect. It was great to share knowledge and work together and we had a lot of fun during the afternoon activities. Thanks for this great event.”
Thomas Nogueira, Email Marketing Manager, Vueling Airlines

"The Email Insider Summit was a great chance to learn from and share knowledge with people in our business from across the globe. The event organisation took great care of us as guests and made sure everything was in order - breakfast, lunch, dinner, drinks and the quality of the conference sessions was very high.  I really enjoyed being a part of this amazing Summit.  In one word: Briiliant!" 
Mark Kruisman, Email Marketing Manager, Wehkamp

"The insights I gathered from the Email Insider Summit were instrumental to me redirecting my team's charter to focus on direct marketing/email best practices. The show's influence is felt deeply here at SAP."  - Brian Ellefritz, Vice President, Global Social Media, SAP

"Thank you so much for an interesting and exited week!  I heard great keynotes, met a lot of new interesting people and went home with new and inspiring information!  Thank you all again!
- Saartje de Wit, Online Service Manager, E-mail, OHRA/Delta Lloyd

"The Email Insider Summit is one of the best conferences I've attended when it comes to the world of email marketing. The intimate setting allows great conversation with peers and I love all the gold nuggets I pick up from the sessions...nuggets of opportunity that are leveraged to improve the email platform here at FedEx." - Andrew Bailey, Senior Marketing Specialist, FedEx

"I just wanted to send a huge thank you for inviting me to the Email Insider Summit this week.  It really was an extremely useful and thoroughly enjoyable conference -  I learnt lots, met lots of great people and got far too much sun!  Definitely one of a kind!"
- Olivia Purton, Commercial Marketing Manager, Zoopla Property Group

"I just wanted to send a quick note to let you know I thought the conference was excellent.  The panels and workshops were fantastic (I particularly enjoyed the roundtables).  Great location & interesting speakers!  Thanks for a great event!”
Jamie McHale, Digital Marketing Manager, Studio Canal UK

"The EIS Europe event provides such a terrific opportunity to dive deep into the issues that email marketers face and have fun at the same time!  Great experience.”
Dave Holland, Regional Director, Liveclicker

“Email Insider Summit Europe in one word:  Awesome.”
- Timo Landman, Online Marketing Manager, Relatieplanet