Email 2018: Using Data to Build Human Connections

Live from Email Insider Summit Europe

Monday, February 5

6:30 PM
Welcome Cocktail Reception

Tuesday, February 6

8:00 AM
Registration & Breakfast
9:00 AM
Opening Remarks
9:15 AM
Keynote
10:00 AM
Panel: Delivering Customer Experiences Via Email
Moderator
Kath Pay, CEO & Founder,, Holistic Email Marketing
Panelist
Amir Khadim, Senior E-Marketer, Qatar Airways
10:45 AM
Panel: A Crash Course in Data-Driven Email Marketing
Moderator
Robin J. Riemslag, Customer Journey Expert, ING
Panelist
Matthias Froehlicher, E-commerce, Projects & Operations Director, Chaussures Aeschbach SA & KOALA.CH
11:30 AM
Case Study: GDPR
Presenter
Thomas Fontvielle, Secretary General, Signal Spam
12:00 PM
Roundtables
1:00 PM
Lunch
1:10 PM
Sponsor Luncheon Presentation
2:00 PM
Afternoon Activities
6:30 PM
Cocktail Party
7:30 PM
Dinner Reception

Wednesday, February 7

8:00 AM
Registration & Breakfast
9:00 AM
Keynote
Keynote
Chiara Rossitti, CRM/Email Marketing, The North Face EMEA
9:45 AM
Panel: Demystifying AI: Failures & Successes
Moderator
Maaike van Prooijen, Email Marketer, Evi van Lanschot
10:30 AM
Panel: Building Cross-Channel Bridges
Moderator
Michael Straathof, Marketing Automation Consultant, 100% Email
Panelist
Jeroen Brink, Manager Online Sales, Sanoma
11:15 AM
Case Study
Presenter
Albert Vogelaar, Global Digital CRM manager, TNT
11:45 AM
Roundtables
12:00 PM
Lunch
12:30 PM
Afternoon Activities
6:30 PM
Cocktail Party
7:30 PM
Dinner Reception

Thursday, February 8

8:00 AM
Registration & Breakfast
8:30 AM
Keynote
9:00 AM
Panel: Cultivating Multichannel CRM Teams
Moderator
Beata Linz, Email, Digital & Brand Marketing Consultant, Formerly Nike, currently Beata Linz Consultancy
9:30 AM
Panel: Protecting Your Brand’s Reputation
10:00 AM
Case Study
Presenter
Jim Kras, Director of Customer Relationships Management, ABN AMRO Group
10:30 AM
Roundtables
11:00 AM
Conference Concludes

Live Event Coverage