Giant Media Corporation - Account Manager

• About Giant Media

Giant Media is a media and technology company that provides advertisers and their agencies the confidence to plan and buy contextually relevant video campaigns while identifying the environments most suitable for brand advertising across multiple platforms. The company supports clients through both managed services and self-serve approaches to media buying led by VuePlanner, a transparent, insight-driven planning tool for buying advertising on YouTube. Giant Media combines proprietary technology and IBM Watson to read, understand and interpret the content and context of hundreds-of-millions videos, which helps buyers to get closer to the audiences they want to reach.

What will you do?

This Account Manager, based in our New York office, will actively manage a slate of campaigns for some of our biggest advertisers. This person will be the post-sale main point-of-contact for their clients and be tasked with providing world-class service, unique and innovative insights on campaign performance, and revenue and relationship growth across their accounts. This role will report to the Senior Director of Account Management, based in Los Angeles. Primary duties include:

• Client Service: Lead key Accounts while providing excellent client development strategy
• Campaign Management: Manage the execution of video campaigns for Giant Media from start to finish across native and YouTube products
• Reporting & Analysis: Responsible for monitoring campaign pacing and providing daily, weekly and in-depth final reports to the client that include meaningful insights and key trends
• Sales Team Support: Work closely with the Sales team to provide strategy and develop proposals for prospective clients and partners
• Account Management: Work with multiple departments internally to spearhead campaign pre-launch planning and set-up, pull campaign performance data and screenshots for presentation decks and Excel reports, build comprehensive final report decks, collect and organize campaign assets, keep project management records up to date, be a reliable and timely resource for your clients
• Invoicing & Accounts Receivable Support: Collect monthly invoicing info for your accounts and assist the Accounts Receivable team by providing updates on client payment

What are we looking for?

• 2-3 years experience in a client management capacity, ideally while managing multiple clients or campaigns at once
• Previous experience at an ad tech company, digital publisher, advertising/marketing services company and/or digital media agency
• Highly competent with Microsoft Office Suite
• Experience with project management software such as Basecamp, and reporting platforms such as Tableau, a plus
• Experience with 3rd party reporting and monitoring/tracking partners including DCM, Sizmek, Double Verify, Integral Ad Science, Nielsen, Innovid, and more, a plus

The successful candidate will also demonstrate the following abilities:

• Solid track record of exhibiting high attention to detail and organizational skills
• Excellent oral and written communication and presentation skills
• Cool and thoughtful under pressure; able to successfully navigate and solve client issues
• Forward-thinker able to foresee potential campaign issues and proactively develop solutions
• Ability to multi-task and work through several projects at once with strong time management skills
• Self-starter ready to take on challenges and find solutions, even if there is minimal direction
• Dedicated to achieving success for their client’s KPIs, and thus their satisfaction with Giant Media and likeliness to become a repeat client

Why work at Giant Media?

• Potential for travel to meet with clients
• Engaging culture that celebrates collaboration, innovation and career growth
• Regular team and client events
• Medical, vision, dental, life insurance benefits401k with matching program
• Open vacation policy – take time when you need it