496 results
  • A Prescription Of Empathy For The (Online) One Percent
    It has become entirely automatic for me to turn to technology solutions for logistical challenges. Hosting a movie screening? Ticketbud. Memorial invitations? Paperless Post. Wedding planning? EWedding. Since you're readi ...
  • Changing The World With A Culture Of Customer Service
    Let me tell you what it's like to go skiing in New Zealand. First of all, it's awesome. I mean, you can surf and ski on the same day. Y ...
  • Read/Write Web's Rock Star Richard
    In the suburb of Petone, on the outskirts of Wellington, New Zealand, there lives a quiet, unassuming man with glasses and reddish-blond hair. He has none of the dramatic aggressi ...
  • The Evolution Of Our Electronic Addiction
    I recently read an intriguing piece in the New York Times on the relationship between evolution and excessive consumption of red meat. Historically, it said, food wasn't always easy ...
  • Harry Potter's Secret Is Not Out, And Other Algorithm Problems
    I confess: I have lowbrow taste. I'm in the midst of "A Song of Ice and Fire." I've read every Twilight. I've read every Jack Reacher. And, of course, I' ...
  • What NOT To Do On Social Media
    Do you ever rage? I'm not asking if you ever get angry. I'm asking if you ever rage. I'm asking if your stomach ever clenches into a ball the si ...
  • The Productive Narcissism Of Steve Jobs
    I read an article this week about email etiquette. Although, infuriatingly, I promptly misplaced the URL, and have been unable to find it anywhere in my Web history, the gi ...
  • Apple TV, Google TV, And Google TV Ads
    Apple TV, Google TV, And Google TV Ads Just over a year ago, Apple launched the second generation of its Apple TV system, shifting entirely away from locally stored conte ...
  • A Million Views On YouTube -- And Other Lotto Wins
    The beauty of Web 2.0 is that all the gatekeepers are gone. No longer do we have to get approval from an agent, an editor, a publisher or a broadcaste ...
  • Magic Moments, And Why Video-On-Demand Is A Lousy Bet
    If you are watching broadcast TV in the year 2011, chances are you've got one or more devices nearby: an iPhone, an iPad, a laptop, even a desktop. Chances a ...
  • An Open Letter To Apple CEO Tim Cook
    Dear Tim: I don't envy you. You are following in the footsteps of a man revered by millions, hailed as a genius, a visionary, a modern-day Edison. You are buildi ...
  • The Inspirational Art of Dying
    There are not many CEOs whose deaths can evoke a grief similar to that of a rock star or a royal, but Steve Jobs was so much more than ...
  • Here's To The Onliners
    You do realize our industry is completely insane, right? Our developers have to ensure consistency and compatibility across infinite platforms, operating systems, and interfaces of all kinds. Mac and P ...
  • File-Swallowing Dropbox Provokes White-Hot Rage
    Wednesday. 5:02 p.m. It's the night before my overseas trip -- for which, obviously, I haven't started packing. I finish my latest changes on a significant, urgent, collaborative PowerPoint documen ...
  • Google+ Proves We're As Fickle As Cats
    My cat India has been chasing a crumpled-up bit of paper around the living room for the past 10 minutes. It is clearly the enemy, evoking her most warrior-like characteristic ...
  • Klout gives entirely the wrong message
    New York City. The school playground. I was 12 years old. I looked across at Leslie. Wow, I thought. She's beautiful. If only I were friends with her, I b ...
  • How Facebook Deals With Death
    Thanks to our shift in media habits, even non-scrapbookers like me are likely to end up with a record of who we were and who we have become. And wh ...
  • Twitter Wins For High-Volume Randomness
    For something so new, Google+1 isn't doing all that badly. But what's more interesting is how incredibly popular Twitter is when it comes to engaging in this particular type ...
  • More On David Cameron: Social Media Equals Social Proof
    I spoke at a school administrators' conference this week about social media. "It's nice to hear some good things about social media," said one of the ladies in the audienc ...
  • An Open Letter To The British Prime Minister About Social Media
    Dear David Cameron: I'm afraid you may be missing the point.I appreciate that the past week has been a difficult one for you and for many people in the U. ...
  • Google+: The Place For Your Penis Status
    My nephew is 9, and my niece has just turned 7, and I think it is fair to say without the least bit of bias that they are clearly swe ...
  • The Silo-Ification Of Attribution
    What is the value of a brand? Why is easier for me to buy t-shirts at The Gap than elsewhere? Why, when I want to buy something online, do ...
  • Five Ways To Earn Reality Points For Your Start-Up
    I work in a start-up. By definition, a start-up begins as an idea. At its most basic level, the job of a start-up is to take that idea and tu ...
  • Google+ Chases Elusive Tipping Point, Loses Serendipity
    By any standard, 10 million users in the first month of a new service -- not to mention a $20 billion uptick in valuation -- is an accomplishment worthy ...
  • U.K.'s Channel 4 Offers Radical Innovation With Ivy4Evr
    This week's column comes to you live from Sheffield, England, where I'm attending the annual Children's Media Conference -- and where I've been surprised and delighted to hear about multip ...
  • The Privacy Monster Under The Internet Bed
    It turns out that 81% of respondents to a Consumer Reports survey want to see a universal do-not-track mechanism, reported MediaPost's Wendy Davis yesterday. What do you want to b ...
  • Decreased Privacy Doesn't Mean Increased Accuracy
    You cannot hide anymore. The Interweb's combination of ruthless inquisitiveness and infinite access to information will reveal you if you are a fraud, exonerate you if you are a her ...
  • In Clear Sign Of Trouble, Facebook Uniques Level Off At 7 Billion
    Palo Alto, July 1, 2013: Yesterday, Facebook revealed that unique users had failed to show significant growth for the second quarter in a row, staying flat at roughly 7 billi ...
  • Forget Gamification: It's Time For Mastery
    Rumor has it that Jesse Schell regrets ever having coined the term "gamification." It's not hard to see why. Gamification is everywhere. Trying to drive traffic to your website? A ...
  • Why CPC Sucks
    We need to have a talk, marketer to marketer -- and, Google, I'll need you to step out of the room for a minute. We've got a problem here. Goog ...