- What Verizon-AOL Deal Could Mean For Email Marketers
Email Insider, Chad White - Tuesday, May 19, 2015
While all of the buzz around Verizon's $4.4 billion purchase of AOL is about adding more content, video, and ad generation to the mobile company's distribution platform, the acquisition wi ...
- How Would An Email Tax Change Email Marketing?
Email Insider, Chad White - Monday, April 20, 2015
On April Fools' Day, Forbes ran a story about how Congress was considering a tax on email by amending the Internet Tax Freedom Act the next time it comes ...
- Is Email Marketing Cheap -- Or Does It Have A High ROI?
Email Insider, Chad White - Tuesday, March 24, 2015
How you -- and, more importantly, your boss -- answer that question easily predicts the future success of your email program. Here's why. ...
- Opens, Clicks, And Blocks In The Third Age Of Email Deliverability
Email Insider, Chad White - Sunday, February 22, 2015
In the First Age of Email Deliverability, there were no rules and few if any consequences for bad behavior. In the Second Age, ISPs armed their users with the "repo ...
- The New Litmus Test For A Great Email Marketing Program
Email Insider, Chad White - Tuesday, January 27, 2015
I used to say the hallmark of a great email marketing program was a robust A/B testing program. It's not just because I consider A/B testing a key optimization to ...
- Quick Wins For Email Marketers In 2015
Email Insider, Chad White - Monday, December 29, 2014
Going into the new year, instead of focusing on the new, let's focus on the easy. Here are my picks for low-effort/high-return initiatives for email marketers in 2015: ...
- Black Friday Week Trends In Email Marketing
Email Insider, Chad White - Tuesday, December 2, 2014
The holiday season is always in motion, as consumer behavior changes and retailers jockey to adjust to those changes and stand out. Retailers' email marketing strategies also continue to shif ...
- Blowing Up the Paid-Owned-Earned Media Model
Email Insider, Chad White - Wednesday, November 5, 2014
The paid-owned-earned media model has become dated. Social media, SMS/MMS, and email marketing have been awkwardly forced into the owned media slot, where they don't really belong. It's time ...
- This Year's Email Marketing Twists: Holiday Predictions
Email Insider, Chad White - Tuesday, October 7, 2014
Behind the sounds of witches cackling and batwings flapping, I can already hear the faint jingling of Christmas bells. Honestly, it's not all that faint. The holiday season is alrea ...
- Don't Use The Wrong Metrics To Measure Success
Email Insider, Chad White - Tuesday, September 9, 2014
In the new second edition of my book, "Email Marketing Rules,"I focus more on measuring success than on anything else except permission. That's because too often email marketers are usi ...
- Four Keys To Improved Subscriber Journey With Progressive Profiling
Email Insider, Chad White - Tuesday, August 12, 2014
Subscribers change over time. Their needs change. Their interests change. And change can be very dramatic from year to year and season to season. So even if your email progr ...
- The Common Thread
Email Insider, Chad White - Tuesday, July 15, 2014
Three of the most important trends in email marketing right now are personalization, triggered messaging, and rendering techniques. These were the trends that we led off with in our annu ...
- Best Practice: Confirm Every Opt-In Via COI Or COIL
Email Insider, Chad White - Tuesday, June 17, 2014
No, this is not a rant in favor of universal usage of double or confirmed opt-in (COI), although that practice certainly has its place. I've been a longtime supporter ...
- More Email Marketing Double-Dog Dares
Email Insider, Chad White - Tuesday, May 20, 2014
Since email is a fast-moving, fast-evolving channel, marketers must be experimenters to succeed at a high level. With that in mind, I dare you - no, I double-dog dare y ...
- The Most Inspiring Subject Lines
Email Insider, Chad White - Tuesday, April 22, 2014
There's probably no greater fascination among email marketers than subject lines. Creating magic in just a few dozen characters is a mix of art, science and luck. While straightforward subje ...
- Super-Engagement: Increasing The Value Of Your Most Valuable Subscribers
Email Insider, Chad White - Tuesday, March 25, 2014
Engagement is critical to email marketing success. It's so important that when our regularly scheduled broadcast emails fail to engage, we launch reengagement campaigns to reactivate inactive subscribers or tho ...
- Five Ways To Improve Your Cart Abandonment Emails
Email Insider, Chad White - Tuesday, February 25, 2014
Shopping cart abandonment emails are among the most powerful messages a marketer can send, but they could be even more powerful. Recent research into cart abandonment emails shows five cle ...
- The State of Email Marketing Is...
Email Insider, Chad White - Tuesday, January 28, 2014
...strong, but could be stronger, according to the finding of our 2014 State of Marketing report, which surveyed more than 2,500 marketers. First, the testaments to email's strength: ...
- An Email Carol: Ghosts Of Predictions Past, Present And Future
Email Insider, Chad White - Tuesday, December 31, 2013
Casting myself reluctantly in the role of Emailnezer Scrooge, I will be visited by three ghosts that will hold me accountable for my past email marketing predictions and press ...
- Top-Three Email Insights From Thanksgiving Holiday Weekend
Email Insider, Chad White - Tuesday, December 3, 2013
After combing through my inboxes over the past week, here are my top findings from the Thanksgiving holiday weekend, starting with the idea that Thanksgiving Eve is the new Thanksgiv ...
- Three Things That Are Already Different About This Holiday Season
Email Insider, Chad White - Tuesday, November 5, 2013
Every holiday season is a little different when it comes to retailers' email marketing. Here are a few ways this year's has changed from previous seasons: ...
- Mobile-Targeted Design: Next Step After Mobile-Friendly
Email Insider, Chad White - Tuesday, October 8, 2013
On the sliding scale of mobile-friendliness, most brands are just getting a firm grasp on mobile-optimized email design. As much talk as there is about responsive design, adoption is relative ...
- Five Predictions For The Email Marketing Holiday Season
Email Insider, Chad White - Tuesday, September 10, 2013
For those marketers who already have visions of Christmas emails dancing in their head, here are my email marketing predictions for this holiday season: ...
- Why You Shouldn't Ask Your Gmail Subscribers To Re-Tab Your Emails
Email Insider, Chad White - Tuesday, August 13, 2013
In a risky move, more and more marketers are asking their Gmail subscribers to relocate their emails from their Promotions tab to their Primary over the past couple of week ...
- It Should Never Have Been Social Vs. Email
Email Insider, Chad White - Tuesday, July 16, 2013
Email marketers have endured years of misguided "email is dead" rants from folks who believed social was superior, but it appears that the script has been flipped. Increasingly, headlines li ...
- The Trends Guiding Great Email Design
Email Insider, Chad White - Tuesday, June 18, 2013
We recently released "The Best of the Email Swipe File," which identifies five trends affecting email design and highlights 20 examples that best exemplify those trends. ...
- Once Again, I Double-Dog Dare You!
Email Insider, Chad White - Monday, May 20, 2013
In 2008 and 2010, I double-dog dared marketers to experiment with some little-used, out-of-the-box, perhaps even weird tactics. Some of those tactics are not so uncommon anymore, while others a ...
- Sending A Welcome Series Is The New Onboarding Differentiator
Email Insider, Chad White - Tuesday, April 23, 2013
The beginning of an email marketing relationship is the most important. Not only are subscribers more engaged and more likely to convert, but optimizing the experience of a subscriber's fir ...
- The Fundamental Imperatives Of Email Marketing Rules
Email Insider, Chad White - Tuesday, March 26, 2013
Back in November of 2010, I wrote an Email Insider column titled "'Best Practices' Are Dead," in which I argued that the term "best practices" has been much abused a ...
- In Defense Of 'Low' Open Rates
Email Insider, Chad White - Tuesday, February 26, 2013
No one wrings their hands over email marketing's stellar ROI, but I'm surprised by how often a big deal is made out of "low" open, click and conversion rates. Everythi ...