Super-Marketing: Safeway Chains Offer Mobile Coupons

cellfire coupons/mobileTwo more supermarket chains are introducing mobile coupon services for shoppers, marking another advance for this increasingly popular marketing channel.

Tom Thumb and Randalls -- both owned by Safeway -- are currently cooperating with packaged-goods manufacturers General Mills, Unilever and Kimberly-Clark to offer shoppers 21 coupons for goods like pre-packaged tossed salad and children's cereal.

Shoppers who have a loyalty card can view and select the digital coupons they want by visiting the store's Web site on their computers or mobile devices. The selected coupons are registered on their loyalty account, and automatically deducted when the cashier swipes their loyalty card.

The infrastructure for the system was created by Cellfire, a company specializing in mobile coupon distribution; it also handles operations and other technical issues.



Over the last couple of years, Cellfire has scored other big supermarket accounts. In March 2008, various packaged-goods companies teamed up with Kroger to roll out a system for distributing electronic coupons to mobile devices.

Using the same basic Cellfire technology, the coupon service targeted 25- to-34-year-olds with coupons for home and baby-care products from Clorox, Del Monte, General Mills, Kimberly-Clark and Procter & Gamble.

Also in 2008, ShopRite began testing a customer loyalty program in partnership with MediaCart Holdings and Microsoft. While not quite a "coupon" promotion, Microsoft tracked individual purchases and delivered discounts via MediaCart, which installs small computers with digital displays in shopping carts.

Typically, loyalty programs identify shoppers through numbers only, guaranteeing a degree of anonymity. By tracking purchases, the coupon services also provide a wealth of information to stores and marketers about the individual consumer's needs and preferences. All these systems could potentially make Internet advertising more efficient, by allowing marketers to compare online ad exposure with later purchase patterns.

2 comments about "Super-Marketing: Safeway Chains Offer Mobile Coupons ".
Check to receive email when comments are posted.
  1. Shirley Edbrooke from The Edbraham Group, LLC, May 28, 2009 at 8:21 a.m.

    Results of an informal survey conducted locally show that teens in particular are really excited about this technology. They are specifically interested in receiving retail offers for clothing and electronics. Keep growing the Mobile Coupon footprint!

  2. David Thurman from Aussie Rescue of Illinois, May 28, 2009 at 9:09 a.m.

    I signed up with Cellfire. Very nice to see my favorite grocer embracing mobile:) They were my first employer at 16 yo, Go Kroger!

Next story loading loading..